Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Phillip VA
Verified Purchase:Yes
It looks great and works great. Best feature is the large water tank. love the versatility of many cup sizes.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Fill light not working
on May 23, 2021
Posted by: DLS1964
We are on our second K-Elite in 7 months and both of them have the same defect. After 2 months the Water fill indicator light stopped working. Keurig did send us a replacement but the second is now having the same issue. The coffee brews fine but if there is not enough water to make a cup it makes a partial cup, unlike our original Keurig that wouldnt brew unless there was enough water for a full cup. I wouldn't recommend this brewer only for that reason.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 28, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: Nana to 5
Verified Purchase:Yes
The strong feature is definitely a plus. Coffee is much better now than previous K- Select Cup model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vmack
Verified Purchase:Yes
Loving this Keurig, still haven’t tried all the options but I will eventually. I’ve had other Keurigs so know they are a great product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JPNC74
Verified Purchase:Yes
It works great, but hard to program. They stopped using "on/off" for auto on/off and now use symbols. I have yet to figure out to auto off the machine. Wish they would have left the words and not used symbols of a sun and moon I am guessing.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Now 2 months old.
on June 3, 2021
Posted by: NAVLRick
I've had this Keurig (my 4th) for 2 months now. I really like the features (strength of brew, different sizes of brew, water reservoir) but my dislikes are it spatters all over the counter (and I use a large / tall cup) plus it's really noisy!!! It's gotten to the point that I'm thinking of digging out my old Keurig and using it! :-)
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Barbieg821
Verified Purchase:Yes
The only thing I would complain about is the lid, I liked not having to completely take the lid off each time to refill the water. My old machine had the lid where you just lifted to refill. Not sure what brainiac though it was a good thing to remove.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Klynn10
Verified Purchase:Yes
This is average. Pros: Timer. Cons: bought this for the iced coffee feature. Still need to make the coffee and place in the refrigerator to be able to drink. So really no benefit of that feature. Should’ve stayed with my old Keurig. Also, this unit is difficult to see the water level.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com