Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: KBRowland
Verified Purchase:Yes
Replacing a 2.0 so I like that it brews any K-cup. Plus it does brew hotter than my 2.0. Beyond that, I don't care for this brewer. It's incredibly lightweight which means it slides when I use it. Most of it is cheap plastic, thus it sliding. Many features operate differently including auto shut off being after 90 minutes rather than a set time. The water reservoir lid doesn't have a hinge so it has to be completely removed to add water. In addition, there's a gray panel on the front so it's harder to watch the water level since it has to be seen from the side. The machine is very noisy as well. Overall, it works and does the job, but it's just not the quality I expect from Keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 11, 2020
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Mike Mc
Verified Purchase:Yes
Bought this a couple weeks ago to upgrade from a previous model, we have been using basic Keurigs for many years.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Excellent Coffee Maker
on December 10, 2020
Posted by: Bman220
I got this as a gift back in June and wanted to wait a few months to leave a review just to make sure. This is the best Keurig out there. Not a single issue in 6 months and the coffee it makes; both regular and iced, are excellent. The larger cup sizes and temperature controls are simply put, a game changer. Excellent product.
Written by a customer while visiting keurig.com
Posted by: Syracuse Tom
Verified Purchase:Yes
We just replaced our old Keurig with a new one. The controls are convenient and the brew choices are more numerous. The unit makes a very good cup of coffee and quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chiefe9
Verified Purchase:Yes
This is not my first keyring machine. I liked my others so why change
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: tjhDebary
Verified Purchase:Yes
I had problems with my previous machine and went thru a lot of K Cups. Problem solved.
Now I know how to troubleshoot machine. Rep's answered all my questions and very patient with me. Thanks again for all you do.
Now I know how to troubleshoot machine. Rep's answered all my questions and very patient with me. Thanks again for all you do.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BossHog
Verified Purchase:Yes
Excellent Coffee Maker and makes the coffee very fast.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Abs Mom
Verified Purchase:Yes
I got this for my daughter for Christmas and she loves it so easy to use very well explained and I got a great deal on it too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com