Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
5
Really the best Keurig I’ve purchased so far
on October 29, 2019
Posted by: Yoli29
Verified Purchase:Yes
I have purchased 3 keurigs before and this is so far, the best for me. It has great features, it is quiet, it is fast, and not digital which broke on my last one. The only thing I wish it had was a hinged, flip-up lid for the water reservoir.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, November 1, 2019
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Elite!
Written by a customer while visiting keurig.com
Customer Rating
3
Very disappointing
on November 14, 2019
Posted by: ArtLvr
I replaced our other Keurig for this model. It is extremely noisy by comparison to our other coffee maker. A surprise since it is a much newer model. Also, when the reserve is half full, the add water light comes on. What's with that? We've had four Keurig coffee makers including single serve models and this is the only one that has been a disappointment.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 18, 2019
Thank you for your review and feedback on your K-Elite coffee maker. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Cadien
Verified Purchase:Yes
This was my second time having to deal with them, and i had no issues, they helped and troubleshooted and they were very courteous and thorough.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, November 26, 2019
We're delighted to hear that we were able to help. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Viking
Verified Purchase:Yes
When our 3rd Keurig stopped working, I called Keurig and they helped me replace my old model which they don't make any more for a new model which has 5 settings for volume and also making iced tea directly. Also we like the new look and gold color.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, November 27, 2019
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Elite!
Written by a customer while visiting keurig.com
Posted by: PalmerNY
Verified Purchase:Yes
I received the K-Elite last week! I like the Iced feature and the coffee brews hotter than my other machine, it actually stays hot after adding the creamer! One thing I miss is the Nightlight feature that my previous machine had, I liked having the extra light. I'm giving this machine 4 stars instead of 5 for this reason. Please Keurig bring back the light!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 4, 2019
We appreciate hearing this feedback on the reservoir light and will pass your comment on to the appropriate team. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
3
Is a disappointment no where as my k400 features
on December 5, 2019
Posted by: nartolachi01
Verified Purchase:Yes
It is a backward just because you added ice coffee does not mean progress you have to choose what you want every time you use it instead of programming it once.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 10, 2019
We appreciate you sharing this feedback on your K-Elite coffee maker.
Written by a customer while visiting keurig.com
Posted by: Barb822
Verified Purchase:Yes
Love my new coffee maker. Surprised it does not weigh very much. Just makes great coffee
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 10, 2019
Thank you so much for reviewing your K-Elite coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Steve0001
Verified Purchase:Yes
We’ve been using for a week now, and it seems to be very nice.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 13, 2019
We're glad you're enjoying your K-Elite! Thank you for your review and feedback.
Written by a customer while visiting keurig.com