Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Koffeelady
Verified Purchase:Yes
I purchased this model once we realized that our Keurig with Cafe was having continuous problem making a cup 6 oz cup of coffee. Also , we were unable to locate the pods for the Cafe. Back to our current purchase, we are unable to see the water reservoir, there is no cancel brewing button and the light feature is no longer available. Hopefully, the mechanisms last longer than our last one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 31, 2019
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Dee100
Verified Purchase:Yes
Fine machine. Wish it would make hotter beverages. Even with increase in temp I feel it could be hotter
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 14, 2019
We appreciate your feedback, Dee. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Don't buy this
on August 13, 2019
Posted by: Tara T
Bought it. One month later it stopped working. Went back to store and exchanged for a new one. One year later, same problem. For the price you pay, it should work for more than a year. Piece of garbage!!!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 16, 2019
Hi and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your Coffee Maker. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. At your earliest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to 10:00 pm, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Niky
Verified Purchase:Yes
I really like this maker, the fill capacity is great I don’t have to fill it every other cup. I also like that it’s not lit up all the time. The only things I don’t like are the lid doesn’t flip open and I can’t read the display because I’m too short.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 29, 2019
Thank you so much for your review and feedback, Niky! We're very glad you're enjoying your K-Elite!
Written by a customer while visiting keurig.com
Customer Rating
3
Thinking about returning
on August 28, 2019
Posted by: Madisonm44
I just purchased this keurig about a week ago and was super excited about an easy way to enjoy iced coffee. Unfortunately, it brews VERY hot. Not sure if I’m doing something wrong ?
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 3, 2019
Thank you for your review and feeback. Brew delicious iced beverages easier than ever with the ICED button. Fill your cup to the top with ice, press the ICED button - the K-Elite coffee maker selects the optimal size and strength for a perfectly brewed iced beverage. Easy peasy! If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Better then 2.0
on August 30, 2019
Posted by: Tomp76
My 2.0 gave me 5 years but started be problems so got a new one and love this machine and no scanner made better
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 3, 2019
Thank you so much for taking the time to review your K-Elite. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
3
Annoying problems
on September 7, 2019
Posted by: CarolM82
I really love what the machine does, it has some really good features and the coffee does taste great. My two problems with it are that 1) the lid for the reservoir thank doesn’t fit properly and it wobbles, therefore not sealing the tank as it should. I’m constantly finding dead ants floating inside the water. Funny thing is I don’t have an ant problem but the 3 or so ants in my kitchen find their way to the unsealed tank. 2) the auto turn on timer has its own mind. Some days it works some days it doesn’t.
As much as I love all the features it really doesn’t help me to have a reservoir of water if I have to constantly change the water in it.
As much as I love all the features it really doesn’t help me to have a reservoir of water if I have to constantly change the water in it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 10, 2019
Hi Carol, that's not what we would hope to hear. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
5
Love the changes from my last 5 Keurig coffee make
on September 11, 2019
Posted by: vjsunni
Verified Purchase:Yes
Love all the new options and how clearly they are marked. Much easier to fill. Brews fantastic coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 13, 2019
Thank you for your review. We are happy you are loving your K-Elite coffee maker!
Written by a customer while visiting keurig.com