Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: DO NO CHANGE A GOOD THING
Verified Purchase:Yes
I’ve had the Keurig K-Elite single serve for ten year plus and I was very satisfied with the coffee maker. So, when it no longer worked I ordered the same coffee maker and was very disappointed to find out that the new model does not have the light on the side of the water holder. This light enabled me to see how much water was used so that I could refill the holder. I’m thinking of returning the coffee maker.
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
Thank you for taking the time to share your review with us. We appreciate your feedback!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I love my new keurig it does everything I want I had tried several of the newer models but I like this basic with the ice coffee feature best
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 11, 2025
Thank you very much for taking time to share this feedback!
Written by a customer while visiting keurig.com
Posted by: J Bullard
Verified Purchase:Yes
very nicer than my previous one. so many features on this one that I am enjoying..The tea feature, the ability to make the coffee stronger..awesome
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 5, 2025
You just made our day! Thank you for sharing your wonderful review on the K-Elite coffee maker with us.
Written by a customer while visiting keurig.com
Posted by: MrsBeni88
Verified Purchase:Yes
I had to replace my 2.0 and wanted something similar but with the iced coffee option added.
Pros, sleeker design, more sturdy closing latch, and drip tray is much better than previous models. The iced coffee option is also a pro.
Cons would be it is not a Digital Touch screen. It’s a pain to change the time or to set on auto on and off. The previous 2.0 touch screen was so much more up with the times. Easier to program in a pinch. This one you have to keep hitting buttons to get to where you want and to end when you’ve made a selection. You can’t just easily go to what you need to do. The holder is different so you will need to buy a new pod if you grind your own. I also don’t like the water reservoir lid. Previous models had a lid that was easier to stay on when placing it back on the machine. The 2.0 had a section that lifted partially so you didn’t always have to remove the whole canister. And the lid stayed on better when trying to place it on.
All in all. It feels like a sturdier machine in general. But the rest of the features make it seem like they went backwards with technology. If they could incorporate this machine with a digital. That would be amazing.
Pros, sleeker design, more sturdy closing latch, and drip tray is much better than previous models. The iced coffee option is also a pro.
Cons would be it is not a Digital Touch screen. It’s a pain to change the time or to set on auto on and off. The previous 2.0 touch screen was so much more up with the times. Easier to program in a pinch. This one you have to keep hitting buttons to get to where you want and to end when you’ve made a selection. You can’t just easily go to what you need to do. The holder is different so you will need to buy a new pod if you grind your own. I also don’t like the water reservoir lid. Previous models had a lid that was easier to stay on when placing it back on the machine. The 2.0 had a section that lifted partially so you didn’t always have to remove the whole canister. And the lid stayed on better when trying to place it on.
All in all. It feels like a sturdier machine in general. But the rest of the features make it seem like they went backwards with technology. If they could incorporate this machine with a digital. That would be amazing.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 5, 2025
Thank you for taking the time to leave such a detailed review on your K-Elite coffee maker. We appreciate your feedback!
Written by a customer while visiting keurig.com
Posted by: WCallie
Verified Purchase:Yes
It’s a nice coffee maker, but takes too long to heat up.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 5, 2025
Oh no! We don't like the sound of that. We suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Written by a customer while visiting keurig.com
Posted by: Sewmamma
Verified Purchase:Yes
Love our new kuerig. The best feature is the strong brew button. Like a larger water reservoir and more cup size options. Plus it looks good sitting on the counter.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 5, 2025
We just love hearing this! Thank you for taking the time to leave us your review on your new Keurig K-Elite Coffee Maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
It would be nice to have a few things show on a screen. Maybe a combination of this model and the K-Supreme plus as far as "screen: notifications.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 1, 2025
Thank you for taking the time to share your feedback, Craig. We're glad you're enjoying your K-Elite coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: S Hight
Verified Purchase:Yes
I love this coffeemaker. The different cup sizes & strong brew options are the best. Every single cup of coffee is perfect.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 1, 2025
Thank you for your review. We are glad you are loving the options to customize your brew with your K-Elite coffee maker! Happy brewing!
Written by a customer while visiting keurig.com