Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
3
can't seem to reach 192 degrees
on February 14, 2025
Posted by: stubborn
this is one of many Keurig coffee makers I have owned. I've yet to have one that will brew coffee at the 192 degree temperature indicated in the settings. I even complained to support about it, but mysteriously, the complaint was never addressed. I never heard back. I like the varieties of decaffeinated coffee that is available, so i continue to use a Keurig. I usually get a couple of years use before they quit working, so I just plan on a two-year life.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 24, 2025
Thank you for taking the time to review your K-Elite coffee maker. Our Consumer Care team will be happy to assist you with your brewer. Please reach out to us directly at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Dave D 246
Verified Purchase:Yes
My new Keurig is a nice upgrade from my 8 year old brewer, I like the additional brewing sizes and iced option. My only issue is how loud the warm up cycle is when the unit starts up. It has woken up my wife a couple of early mornings from the kitchen. Overall it’s a nice brewer!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 12, 2025
Thank you for your feedback Dave. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Posted by: Judesters
Verified Purchase:Yes
Good to have along with an automatic coffee maker, good for tea, single iced or hot coffee pods
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HLM1
Verified Purchase:Yes
Setting the time shows a quarter moon symbolizes PM no mater what you try to set am and pm. This was very frustrating. Everything else was easy to set. I had obtained a 15% discount email due to not being able to get the descale message to turn off and when I applied the coupon the amount discounted was less than the 15%.. Unbelievable that this would happen Removal of the water tank I and replacing it is clumsy.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, April 1, 2025
Thank you for taking the time to share your review and feedback. The quarter moon symbol on your K-Elite coffee maker indicates that the Auto Off feature is enabled. This feature automatically turns off the coffee maker after 2 hours of inactivity to save energy. The clock feature will display either AM or PM to indicate the time. If you have any questions about a promotional code or discount, please reach out to our Consumer Care team directly at 866-901-2739. Our team will be happy to look into this for you!
Written by a customer while visiting keurig.com
Posted by: vistair
Verified Purchase:Yes
Great coffee maker, but with one problem the turn on and off is not programable....limited to two hours.
Response from keurig.comBy Keurig Consumer Care, May 8, 2025
We are glad you are loving your K-Elite coffee maker! Thank you for taking the time to share this feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Ken Hofie
Verified Purchase:Yes
Great product, replaced our unit that was 14 years old and used about 8 time a day. Always used Keurig and would recommend.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 8, 2025
We are glad you are loving your K-Elite coffee maker! Thank you for taking the time to share this feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Tamara Christiansen
Verified Purchase:Yes
Makes a decent cup of coffee. Looking forward to trying the iced coffee feature when the weather warms up
Response from keurig.comBy Keurig Consumer Care, May 8, 2025
Thank you for your review Tamara. We are glad you are loving your K-Elite coffee maker!
Written by a customer while visiting keurig.com
Posted by: KA in LA
Verified Purchase:Yes
We use this coffee maker at work and work is just not as pleasant without it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com