This is my 4th Keurig purchase. Bouuth first model in 2011 until it stop working in 2021. Replaced it newer design slim models. It stop working in 6 months! Recieved replace model and it stopped working after 3 minth. I'm staying with original design.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 10, 2024
We are very glad you are enjoying your K-Elite coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage you to contact our Consumer Care Team at 866-901-2739. If you ever need assistance, we are here to help!
This coffee maker has a lot of size settings which is very good for making different size cups, however it is very noisy when it heats up.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 12, 2024
Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
We purchased the aame modle that we had for years. The new one was considerably lighter and cheap feeling. The machine showed up with missing parts . Now the fun starts by callling India over and over to get the part or replace the machine . After a month we still dont have the part in hand . We are sure this will be the last purchase from this manufacturer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, July 12, 2024
Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be happy to look into this further for you.