Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Will scoot
Verified Purchase:Yes
Coffee is good and hot, it has the auto on feature so it’s ready when I get up. It has many size options so I get the correct amount for my cup
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 10, 2024
We are thrilled that you are enjoying delicious, hot cups of coffee with your new K-Elite coffee maker Will. Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Luna67
Verified Purchase:Yes
Am disappointed that it only makes about 1/2 mug of full-flavored coffee at a time (8 oz). A 12-oz cup becomes very watered down and tasteless and still doesn't fill my mug. I ordered a My K-Cup coffee reusable filter to avoid the waste of plastic K-cups but it seems unreasonably complicated with 5 pieces. I've only had this coffee maker for a week and have been frustrated with each use. Still working at it but not sure if I'll keep it or return it.
Response from keurig.comBy Keurig Consumer Care, June 18, 2024
We value your time and would like to look into the concerns with your K-Elite Coffee Maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Chuchi
Verified Purchase:Yes
Love it cause it's easy to use. But the water reservoir does lot lock like the one I used to have.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 18, 2024
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review.
Written by a customer while visiting keurig.com
Posted by: PM54
Verified Purchase:Yes
Don’t get me wrong, I still love Kuerig. It’s just shocking how much the quality of these makers has diminished. My first Kuerig was a solid machine that lasted nearly 10 years. It was one of the greatest innovations I ever purchased. Had I the foresight to know the product would become an incredibly lightweight piece of plastic that wouldn’t last one year, I would have purchased 10, 20 years ago.
I’m on my third machine now and my expectations are pretty low. This one feels more flimsy than the last one. I will see how this one works to determine if I’ll stick with this brand when this one breaks.
I’m on my third machine now and my expectations are pretty low. This one feels more flimsy than the last one. I will see how this one works to determine if I’ll stick with this brand when this one breaks.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 20, 2024
Thank you for sharing your review. We are sorry this is your initial impression. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig coffee makers come with a one year warranty; however, if a year has passed and your coffee maker has an issue, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help!
Written by a customer while visiting keurig.com
Posted by: Cam7
Verified Purchase:Yes
There are some features that are better than my old model such as the ability to adjust temperature. However, I think my older model was more user friendly
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 28, 2024
Thanks for your review! We're happy to hear you are satisfied with your K-Elite coffee maker and would love to hear some additional feedback of how we can provide you with an even better experience. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you!
Written by a customer while visiting keurig.com
Posted by: kckhanks
Verified Purchase:Yes
Great new coffee pot. Love the new features for size and the ice feature also.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 1, 2024
We're so happy to hear that you are enjoying all the features of your new K-Elite coffee maker. Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Marge P
Verified Purchase:Yes
Good coffee maker for price. easy to assemble and operate
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 1, 2024
We are glad you are loving your K-Elite coffee maker! Thank you for taking the time to share this feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Wensu
Verified Purchase:Yes
I've owned Keurig coffee makers since they first came out. My K-Elite is almost the best one I've had so far. It makes a perfect cup of coffee depending on which "K-cup" brand you use. The "iced coffee/tea" is nothing new, since it was always brewed in a non-breakable container filled with ice; cubed or crushed. I bought the K-Elite to replace a smaller robins egg blue Keurig with a smaller reservoir that I felt I was always having to fill. The bluish one was always splashed up, including around the base on the counter. The K-Elite does less splashing all over the place. The filter holder was modified by Keurig at some point to exclude the disk at the top that kept track of when the filter needs changing. I kept my old filter holder with the dial since I love this feature. Three improvements: 1.Put the model name of the brewer on the S/N sticker, and literature included in the box. 2.Put the filter change reminder dial back on the filter holder! 3.Take a look at the pamphlet included in the box, and the online information. I know someone could do better. What is the moon icon? Explain those things in the pamphlet and fold it right. Look at the old insert booklets, which were much better written. Programing it is a bit intuitive, but could be explained better for those of us that still read. THANK you for keeping the price down. I will hold on the the other little accessories I've collected over the years in case they ever come back in style, such as Keurig Hot 2.0 My K-cup, and the Brewer Maintenance Accessory that cleared needle plugs. If it plugs, I will use the old paper clip trick.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 1, 2024
Thank you for your detailed review and feedback. We appreciate your kind words! Enjoy!
Written by a customer while visiting keurig.com