Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
4
Large Water holder
on February 23, 2024
Posted by: sjh33
I bought this to replace the one that I had, which was exactly like it. Sad that my other only lasted 3 years, but my husband drinks a lot of coffee. The price has also almost doubled.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 6, 2024
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Marygirl1027
Verified Purchase:Yes
Registered without any problems but offers 50% discount which I could not obtain
Response from keurig.comBy Keurig Consumer Care, March 7, 2024
Hello Mary, we will be happy to look into why you did not receive the additional discount offer. Please reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
4
Getting Used To It
on February 29, 2024
Posted by: Theeck12
Everything seems work just fine. I'm still getting used to the additional settings not part of my older Keurig. The one interesting thing is when you power it up you must listen for the heater to stop running. The lights don't turn on when the water is ready to brew.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 7, 2024
Thank you for taking the time to share your review with us. We are glad to hear you are enjoying the new features of your K-Elite coffee maker!
Written by a customer while visiting keurig.com
Posted by: JBM77
Verified Purchase:Yes
I don't know why they don't make these with the reservoir in the back? They are always on the side, but the online pic makes it look like it's in the back.
Also, it took FOREVER to get it to stay on, permanently.
Also, it took FOREVER to get it to stay on, permanently.
Response from keurig.comBy Keurig Consumer Care, March 4, 2024
We are sorry to hear you are disappointed with your K-Elite coffee maker. We work to provide our consumers with the best product and experience possible and would love to hear some additional feedback of how we can improve. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you!
Written by a customer while visiting keurig.com
Posted by: Sylvia V
Verified Purchase:Yes
Bought this elite and regret it...doesn't make or keep your coffee hot!!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, March 7, 2024
We are sorry to learn that your K-Elite coffee maker is not functioning correctly Sylvia. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Sheila78
Verified Purchase:Yes
I love my Keurig elite. I’ve been using it for about 3 weeks. It’s a substantial upgrade as I had a smaller Keurig before. It is a beautiful machine.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 7, 2024
Thank you for sharing this! We’re so glad to hear that you’re enjoying your new K-Elite coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Doris T
Verified Purchase:Yes
Perfect self of cup sizes and fits my Yeti perfectly.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 11, 2024
We are thrilled to hear that you are loving your K-Elite coffee maker Doris. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Posted by: BobbyB 384
Verified Purchase:Yes
I bought this coffee maker to use at my church for Wednesday night Bible study. So far, everyone has been pleased with the maker and the quality of the coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 11, 2024
We’re so glad to hear that you’re enjoying your new K-Elite coffee maker! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com