Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Tropicsgal
Verified Purchase:Yes
My last Keurig was just the basic black one but when it finally quit after many many years, I purchased this new beautiful, brushed gold single serve coffee maker, and it’s just perfect. Easy to use and looks great on my countertop.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 18, 2024
Thank you so much for your kind words. We are so happy you are loving your new K-Elite coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: DawnW
Verified Purchase:Yes
Wish it had the drip tray that my old one had. It was removable also but it didnt have that little plastic tray!! So you could but bigger mugs under it!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 25, 2024
Thank you for taking the time to share your review and feedback. We really appreciate it!
Written by a customer while visiting keurig.com
Customer Rating
2
I Wish The Temperature Was Higher When Set At Max
on January 22, 2024
Posted by: Audre
I have an old Keurig Vue that works fine, but I thought it might be nice to upgrade to a new model. My Vue can be set from 187 degrees to 198 degrees, and I preferred it at 195 degrees. My new K-Elite brewer can be set from 187 degrees to 192 degrees. Unfortunately, at 192 degrees the coffee is not rich enough in flavor, so I dragged my Vue back out and made a perfect, rich cup of dark magic at 195 degrees. This lack of temperature range on the new Keurig is a disappointment to me and makes a huge difference in the flavor. Out with the new Keurig, and back to the old Vue. I had a fantastic, rich cup of coffee when I went back to my old Keurig Vue today.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 23, 2024
We value your time and would like to look into the concerns with your K-Elite coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: milordbish
Verified Purchase:Yes
I previously owned a Keurig 2.0 and this K-Elite seemed to be the closest equivalent. Two things that I think are worse: no light in the reservoir so it's difficult to see how full it is; and the lid of the reservoir has to come off completely (no hinge). What's better: this brewer will allow brew choices as soon as it is turned on and only brew once it is heated up - so much better than having to wait for it to heat up before the brew can be selected.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 25, 2024
Thank you for taking the time to share your feedback on your new K-Elite coffee maker! We are glad to hear you are enjoying it!
Written by a customer while visiting keurig.com
Posted by: Dee Tee
Verified Purchase:Yes
Bought the Keurig K-Elite to replace a Keurig I purchased in 2016, as a replacement rubber part was no longer available. Although the Keurig K-Elite has more features, I find the quality to much less than my previous machine. It is very flimsy.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 29, 2024
We appreciate you taking the time to provide us with this feedback. If you need any assistance with your K-Elite coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Rich1955
Verified Purchase:Yes
Overall it's a nice coffee maker. Not too happy with the way the water reservoir fits. Fits in loose and top is cheaply made compared to my last Elite Coffee maker. Also, Keurig should put some kind of a handle for easy take off and when putting it back.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 20, 2024
Thank you for taking the time to share your review with us. We appreciate this feedback and will pass it along to the appropriate team. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Gunner1
Verified Purchase:Yes
I had an original machine-new isn’t as sturdy, had to place wood under the sides of the machine so it didn’t wobble when lifting the handle.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 20, 2024
We value your time and would like to look into the concerns with your K-Elite coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Mafausa
Verified Purchase:Yes
While I like this keurig I loved my last keurig better it was faster and had the 3 multi stream technology! Wish I would of ordered it instead
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 22, 2024
Thank you for taking the time to share your review and feedback with us.
Written by a customer while visiting keurig.com