Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: ecw12
Verified Purchase:Yes
Replaced 5 year old Keurig-elite and this is not as good as first one. It does the job, but the water tank does not light up. When brewing it is slow and sputters and dripples at the end of cycle. Not unhappy - just disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, November 6, 2023
Thank you for taking the time to share your feedback on your new K-Elite coffee maker. We are sorry to learn that you are disappointed and would be happy to assist you further. Kindly reach out to our Consumer Care team at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Teran
Verified Purchase:Yes
While the appearance is much nicer, the old Keurig made much better tasting coffee. I wish I still had the old one to use instead of this one. Maybe it's something I'm doing wrong, but the coffee does not taste the same (as good).
Response from keurig.comBy Keurig Consumer Care, November 14, 2023
We value your time and would like to look into the concerns with your K-Elite coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Popa G
Verified Purchase:Yes
I bought this coffee maker a couple of weeks ago because my previous one had the descale light came on and I couldn't get it working again after numerous attempts. I love Keurig machines and decided to try a different model, so far so good. Let's hope I don't have a similar problem with this coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 17, 2023
We are very glad you are enjoying your K-Elite coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
5
Love the new features!
on November 21, 2023
Posted by: Sqeekij
Bought this to replace the old one I had received as a gift 15 years ago. Had to stay with a winner.!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 12, 2023
We just love to hear this! Thank you for sharing your review with us.
Written by a customer while visiting keurig.com
Posted by: Lucky 2
Verified Purchase:Yes
We have used Keurig coffee makers for about 15 years and love the convenience of turning on the coffee maker and brewing a cup without having to make a pot that may be wasted. Th8s new silver Keurig is versatile and makes coffee hot or cold.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 12, 2023
We are so happy you are enjoying all the features available on your new K-Elite coffee maker! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Michael0807
Verified Purchase:Yes
I’m not a coffee drinker but my wife and kids are over the moon for this addition. The versatility is great.
Response from keurig.comBy Keurig Consumer Care, December 12, 2023
We are delighted to hear that the K-Elite coffee maker is a hit with your family! Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Ra21
Verified Purchase:Yes
As usual, Keurig coffeemaker brews a quick cup that’s delicious. Love the timer setting so it’s ready to make a cup when I get ready in the morning.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 12, 2023
We love that you are enjoying a great cup of coffee every morning with your K-Elite coffee maker! Thank you for sharing your review with us.
Written by a customer while visiting keurig.com
Posted by: LtlItalianGirl
Verified Purchase:Yes
My original Keurig crapped out after 8 years...it had a long run! I chose this model because of its modern stainless steel look, that it has more than 3 cup size options, you can't see the water container from the front, like you can with regular models, (it's covered with a stainless steel looking piece) I thought that looked messy when the water wasn't full, and now I don't need to refill as much, because of that and that the water vessel is larger!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 28, 2023
We're so happy to hear that you are enjoying the design of your new K-Elite coffee maker! Thank you for taking the time to share your review with us.
Written by a customer while visiting keurig.com