Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: puddytat
Verified Purchase:Yes
I bought this for my nephew because he is starting a new household and I liked the one I've been using for a few years. I like all the options available, including iced coffee, strong coffee, and the ability to change the brewing temperature as well as 5 different sizes. The only negatives are that the controls are on top and hard to read if you're a short person and the keurig is sitting on a roll out tray containing coffee pods and it does take up a lot of counter space. All things considered, I would buy another when this one gives out.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Replaced 12 year old keurig, may be disappointed
on July 14, 2023
Posted by: Maybe1
Verified Purchase:Yes
Works okay except auto off does not seem to work. I would return it but has water in the inner reservoir and is much heavier than it was when received.
My 12 year old one was stellar, don’t know this will be as satisfactory.
My 12 year old one was stellar, don’t know this will be as satisfactory.
Response from keurig.comBy Keurig, Consumer Care, July 19, 2023
We're so sorry to hear you've been disappointed with your K-Elite coffee maker. Please reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with setting the Auto Off feature on your coffee maker.
Written by a customer while visiting keurig.com
Posted by: T Works
Verified Purchase:Yes
I would have provided 5 stars if I didn’t have to turn on the power every time I use it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LindaE48
Verified Purchase:Yes
The only reason I ordered a new coffeemaker was because I have had my other Elite for 7 yrs and it was making noises. I am a little disappointed with my new maker. It just doesn't seem to be of the same high quality. There are a few different things that I don't care for.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 27, 2023
Thank you for your review. We're always looking for ways to improve our customers' experiences and would love to hear more of your valuable feedback. If you have any further comments or suggestions to share, please feel free to contact our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
It makes a great cup of coffee, but it is an extremely slow process.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 7, 2023
Thank you for sharing your review and feedback. We appreciate it!
Written by a customer while visiting keurig.com
Posted by: Cap63
Verified Purchase:Yes
I purchased this to replace a Keurig that was just over a year old. It made coffee by running around the pod unless pressure was placed on the top. Took a chance this would be as good as my original
Response from keurig.comBy Keurig, Consumer Care, August 29, 2023
We're so glad to hear that you are enjoying your new K-Elite coffee maker! Thank you for taking the time to share your review and feedback.
Written by a customer while visiting keurig.com
Posted by: Mesh31
Verified Purchase:Yes
Owned my last Keurig for years and loved it. When it died I purchased a Keurig K•Elite and for the most part it works well, however the quality is not the same. This model doesn't allow the user to see the level of water in the reservoir tank from the front.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 11, 2023
Thank you for reviewing your K-Elite coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com
Posted by: Cat Vesey
Verified Purchase:Yes
The price is too high for receiving very flimsy, too lightweight plastic, that only has the gold on the front side.
Written by a customer while visiting keurig.com