Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
3
The keurig that I should not have bought.
on May 22, 2023
Posted by: Mikkler
Not as good as some of the less expensive Keurigs I’ve had. The add water light goes on even though the reservoir is almost full. I have to jiggle it around to get the light to shut off.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 23, 2023
Thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: our pot
Verified Purchase:Yes
The only thing I don't like is you can't see the water level.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 14, 2023
We're so glad to hear you are enjoying all the features of your new K-Elite coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
4
Easy to us
on June 29, 2023
Posted by: Gilb002
Bought this about 2 weeks ago. It’s easy to use and love the hot water button function. However, the machine doesn’t seem sturdy. Wobbles a bit when you put down the kcup lid portion. This will be my second one. The first one never did this. Other than that one issue it’s a great machine
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 30, 2023
Thank you very much for your kind words and for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Katharina
Verified Purchase:Yes
Been using a few days now. Seems to work O.K. I don't like the on/off button clear up at the top.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 27, 2023
Thank you for sharing your review and feedback. If you still need assistance registering your K-Elite brewer on the website, please reach out to our Consumer Care team at 866-901-2739. We will be happy to help!
Written by a customer while visiting keurig.com
Posted by: Gold Platinum Elite
Verified Purchase:Yes
Love the machine. The only thing I would change is to make the water reservoir the same as my old one. It was completely clear all over so you could see the water level easier. It also wasn’t as likely to overflow with too much water. The water level in this is easy to spill or overfill.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 28, 2023
We are glad you are loving your K-Elite coffee maker! Thank you for taking the time to share this feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Susan720
Verified Purchase:Yes
I have only had my new Keurig for two weeks but enjoy the additional cup sizes and ability to have stronger tea or coffee. I had my old unit for 11 years and the only thing that was wrong (it was loud) was the cup size button we use most often occasionally didn't work. I was amazed at the differences in weight of the old and new one. The new one if very light., which tells me it is made of more plastics than the older one. Hope I haven't made a mistake.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 28, 2023
Thanks for your review! We're happy to hear you are satisfied with your new K-Elite coffee maker and appreciate your feedback. If you ever need any assistance with your coffee maker, please do not hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Mally
Verified Purchase:Yes
This brewer makes good coffee. I like the different cup sizes and the choices it gives. If I do over ice, I use the strong button. At first, I didn’t like that I couldn’t se if the water was low but a light comes on and the coffee won’t brew until water is added. The only negative I have is seeing the fill line if I add water without removing the water tank. I am enjoying this brewer very much.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 28, 2023
Thank you for sharing this! We’re so glad to hear that you’re enjoying your new K-Elite coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
4
A lesser product than my old one.
on July 13, 2023
Posted by: nice396ss
I replaced my existing Keurig® Elite with a new model. Although the new one brews a great cup of coffee, it doesn't have a blue side light illuminating the water reservoir when turned on like my old one did. Lid doesn't fit as well either. Disappointing. :(
Written by a customer while visiting keurig.com