Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Fordgirl1996
Verified Purchase:Yes
Brews a good cup of hot coffee. The multistream ones didn't brew the coffee as hot. This one is so much better than I thought. Love the different sizes you can brew and even just get hot water if you need it.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 2, 2023
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Susan75
Verified Purchase:Yes
This coffee maker brews quickly & more quietly than others we have enjoyed. The burnished gold color adds a special touch.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 2, 2023
We're so glad you're enjoying your K-Elite coffee maker! Thank you for your review and feedback.
Written by a customer while visiting keurig.com
Posted by: Zara
Verified Purchase:Yes
Coffee machine arrived with broken pod housing/arm. The pod housing was locked in, in a flat mode, not able to tilting forward when opening the handle. It works but we have to be careful to not get our fingers cut with the piercing needle.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 2, 2023
Oh no! We don't like the sound of that. We suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help you with your K-Elite coffee maker.
Written by a customer while visiting keurig.com
Posted by: Arose0
Verified Purchase:Yes
I'm loving my new hot/iced coffee Keurig! My old one was still working (although laboring at the task) that was "handed down" to me to begin with, but Keurig made me an offer I couldn't refuse!!! A VERY Happy Keurig customer! <3
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 3, 2023
We’re so glad to hear that you’re enjoying your new K-Elite coffee maker! Thank you for sharing the love! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Maimai
Verified Purchase:Yes
Was so happy the team members at Keurig were able to help me. Sadly when I opened my new coffee friend I noticed that the color was not correct. I just assumed that the team member that helped me did not change the color when requested to brushed slate. But just looked at email and it does state correct color... Only reason for loss of starz. When you are paying this much for a coffee machine one would hope to get what they ordered. :( Other then that I am glad to be able to get my morning coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 17, 2023
Thank you for sharing your review. We are sorry to hear you did not receive the correct K-Elite coffee maker. We will be happy to assist you, please reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Great support
Verified Purchase:Yes
Our older unit quit working. We called to get help troubleshooting but we’re unsuccessful. The customer representatives worked with us to find a good unit to replace the one we had and gave it to us at a great price. Very friendly very helpful folks.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 18, 2023
Thank you for such kind words. We're glad that we could assist you! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Dogmamanancyjo
Verified Purchase:Yes
Just received. A little difficult to set up cut off feature and I wish I had the Oz option as opposed to cup pictures. Had to do trial and error to discover better use BIGGEST cup gor proper brew. FORGET fitting a tall travel mug. Ain't gonna happen even with spillover removed. In retrospect pay much less get basic model.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 23, 2023
Thank you for sharing your review and feedback. If you ever need any assistance with your K-Elite coffee maker, please reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: TeresaC
Verified Purchase:Yes
I bought this excited that it came in brushed gold, however, it is not truly gold. Looks more beige. So it doesn’t really match my kitchen hardware.
Not sure how the iced coffee feature works since coffee comes out hot and melts the ice creating a watered down coffee instead. Not sure if I’m doing something wrong.
Not sure how the iced coffee feature works since coffee comes out hot and melts the ice creating a watered down coffee instead. Not sure if I’m doing something wrong.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 23, 2023
Thank you for sharing your review and feedback. To use the Brew Over Ice feature, simply fill a 16oz tumbler with ice (do not use glass), insert your favorite K-Cup pod and select the Iced button for delicious iced coffee. Your beverage will brew hot, and chill over ice, for a full-flavored iced coffee. If you have any other questions or if you need any further assistance, please don't hesitate to reach out to our Consumer Care team at 866-901-2739. We are happy to help!
Written by a customer while visiting keurig.com