Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: LinLouVan
Verified Purchase:Yes
I really like this new coffee maker that replaced one I had been using for over six years. I've now had the new one for two weeks and the strong brew function has stopped working.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
Thank you for taking the time to share your feedback. The behavior you've described in your review is not typical of the K-Elite coffee maker and our team would like to assist with this! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: PCCMA
Verified Purchase:Yes
Serves my purpose, makes good coffee, easy to clean. Expected slightly better quality materials.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
Thank you for reviewing your K-Elite coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com
Customer Rating
3
Not designed as well as the Keureg 2.0
on August 26, 2022
Posted by: AncientF2
I just purchased this unit to update a Keureg 2.0 unit that was not brewing as quickly as when new. The K-Elite does not have a hinged water cover lid for easier fill without removing the entire cover. The controls do not face forward making the clock difficult to see (when on a std counter height) for shorter people. There is no color touch screen or customizable color nightlight. All these features made the 2.0 a perfect brewer. The K-Elite performs adequately, but it's design for ease of use is inferior when compared to the Keureg 2.0
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 1, 2022
We appreciate hearing your feedback and will pass along your comments.
Written by a customer while visiting keurig.com
Posted by: AlbertC
Verified Purchase:Yes
We decided replace our old Keurig with a new one so we did the research. We chose the Elite and are glad we did. Simple operation with the one feature that saves so much time. While heating, you can place a pod, choose the size and wait until it’s done. After it heats, it automatically cycles through. Great features and great coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
Thank you for taking time to share this feedback on your new K-Elite coffee maker. We appreciate the love!
Written by a customer while visiting keurig.com
Customer Rating
5
New Keurig
on August 27, 2022
Posted by: Riverhawk55
I am happy with my new Keurig coffee maker. It is easy to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Elite coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
2
strong button stopped working!!! Keurig K elite
on August 27, 2022
Posted by: jamilmd
So I bought this August 2020 and loved it. then about 3 weeks ago I noticed my strong button just stopped working. when you press it it fail to light up. Very dissapointing. Of course when I called Keurig they seem not to have heard of this defect and my machine is out of warrenty
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: johnapin2
Verified Purchase:Yes
Makes good coffee and is quite.*******************
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
We love hearing this! Thank you for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: T Anders
Verified Purchase:Yes
So far so good. Replaced our old model with this elite and really like it. There is definitely a difference when using the strong brew option. The large reservoir is great. Fingers crossed it holds up as long as our last model.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 1, 2022
Thank you for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com