Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Esined
Verified Purchase:Yes
I bought this coffeemaker to replace my previous Keurig 2.0 that broke after six and a half years of daily use. The K-Elite has more cup size selections than my previous machine which I like, BUT it is not the quality of my previous machine. The water tank is not as sturdy as the tank of the 2.0. It does not have flip up fill top and no tank light. So far (only two weeks of use) it is brewing very nicely and I am satisfied with the ease of use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RonF
Verified Purchase:Yes
I would have liked to be able to set the clock to turn of the machine at certain times like my older Keurig Elite did. Other than that it works as it should.
Written by a customer while visiting keurig.com
Posted by: brianna11
Verified Purchase:Yes
Is it supposed to be quiet or noisy? The reason I'm asking is because the first time we used it, it was quite. Now, it is not, it is a little noisy & the machine makes a little noise when it is about done making, it is like making a cup of coffee again, it keeps spitting over & over & over then it quits. The reason I am asking is because the Keurig I had before didn't do that! Just wondering, otherwise it's ok.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: September
Verified Purchase:Yes
Well I'm a tad disappointed, I thought that I could set an alarm and the coffee grounds and the coffee machine would start making the coffee. The alarm only turns on the coffee machine , it does not brew the coffee..not happy..
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 4, 2021
We appreciate you sharing this feedback. The K-Elite is designed to power on and heat up at your designated time but it does not brew automatically.
Written by a customer while visiting keurig.com
Posted by: KW49
Verified Purchase:Yes
I bought this coffeemaker a few weeks ago since another family member has had the same one for 2+ years with no problems.
The heat setting is at its highest however I would like it a little hotter. It makes a great cup of coffee & I know of no other coffeemaker I would prefer.
The heat setting is at its highest however I would like it a little hotter. It makes a great cup of coffee & I know of no other coffeemaker I would prefer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Weak coffee
on May 5, 2021
Posted by: Keurighasgonedownhill
I had to replace my keurig 2.0. Bought this one because of the auto on feature. I'm not impressed with this machine at all. The "coffee" is so weak, it's almost clear after brewing. Water also drips down over the outside.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 7, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Elite coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I've had Keurig coffee makers for years and I'm disappointed in this one. It spatters coffee badly while it's brewing, making a big mess. And yes, I've checked to see that the gasket is in place, it is. After having it for less than a week, it's plugged up twice and I've had to clean out the needles. If it doesn't get better I'm going to return it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 7, 2021
We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.
Written by a customer while visiting keurig.com
Posted by: katbmor
Verified Purchase:Yes
When I discovered it comes in brushed gold I was so excited! I love this and it matches my new kitchen perfectly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com