Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4 out of 5
4.4
(3,464 Reviews)
Open Ratings Snapshot
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product. 
(
2,704 out of 3,158
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
2 out of 5
2
Expected something different
on January 14, 2021
Posted by: Jaxster07
Verified Purchase:Yes
Bought couple weeks ago and to be honest I would of got something more simple if I new how the e-lite was just a fancy name. Thought of returning it but the Hassel and during cocid I'd rather stay home and be safe.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
After 3 weeks, we love it.
on January 15, 2021
Posted by: BlueJay
Verified Purchase:Yes
This is a great update to the older models. Quieter, temperature control, strong, auto on and off, and size options are very nice. I would have given 5 stars, except for the settings option which is very difficult to understand and poorly documented.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Love it!
on January 16, 2021
Posted by: Coffeegirl63
Verified Purchase:Yes
I love my new Keurig! Reservoir is larger and I have so many options for cup size. It’s definitely quiet warming up and initially when water is poured. I only gave 4 stars because it’s still loud at the end of the pour. My husband sleeps later than me and the noise at the end of the pour wakes him up every time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
No confidence it will last
on January 16, 2021
Posted by: tmst
Verified Purchase:Yes
Well, I bought this because my older Keurig stopped dispensing enough water. Descaling multiple times did not work. One week after we got this Elite, it has started sporadically dispensing less than a full cup, and making a funny bonging-type noise. Not at all convinced it will last very long at all. Planned obsolescence?
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareJanuary 20, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Not so impressed
on January 16, 2021
Posted by: SBedroya
Verified Purchase:Yes
It’s nice but seems really cheaply made compared to other keurigs I’ve had
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
I love coffee
on January 16, 2021
Posted by: Grude
Verified Purchase:Yes
Heats up very quickly, like the auto shutoff, like the temperature choice.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Great Options
on January 16, 2021
Posted by: Chelle67
Verified Purchase:Yes
So glad I purchased my Keurig. It heats up fast and is ready to go almost immediately. It is very easy to refill and displays when refilling is needed. The coffee maker has different amounts of water to be dispensed if you want a 6, 8 or 10 oz. cup. It can also be used for hot water for brewing a cup of tea. There are many flavors of coffee that can be used with this coffee maker. I am very satisfied with the Keurig coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Loosing its Quality
on January 17, 2021
Posted by: Keith16
Verified Purchase:Yes
I have always purchase the top single serve Elite Machine, I am very disappointed with this latest purchase, the quality should be batter than the previous Model but it not. After brewing it drip extra fluids, the water container is slightly loose, and if you are not paying attention you will forget the Machine is on. Why company mess with things that work.
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareJanuary 20, 2021
Have you tried reaching out to our Consumer Care team regarding your coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Written by a customer while visiting keurig.com
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