Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Willybuoy
Verified Purchase:Yes
Our new Keurig is much improved. Easier on / off reservoir. More stable base for cup. Like the just put in the KCup and let it do its thing rather than wait for it to heat up and then put in Kcup. The coffee also tastes better but that could have been due to the age of our old unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Great features but......
on December 12, 2020
Posted by: KMye
Every morning when coffee maker heats up water is leaked outside the maker and will make a mess if a cup is not put under the spout. Too bad it leaks. Our last 2 makers have been a disappointment.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 24, 2020
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Elite coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: NHF1
Verified Purchase:Yes
I have only had the coffee maker a couple of weeks. However, it seems to make excessive noise while filling and brewing the coffee. My last Keurig elite did not make this type of noise. I am not sure if it is supposed to be this loud or if I have a defective coffee maker. I will be notifying Keurig
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Upgrade from our View
on December 13, 2020
Posted by: Ed H
We just received this unit this week. It has more features than our View had and everything seems to work great. Brief instructions that come with machine could have better explations on how to use some of the features.
For complete guide you need to go to the Keurig online site.
For complete guide you need to go to the Keurig online site.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
It did not have the nozzle feature they advertised
on December 13, 2020
Posted by: OldDan
Verified Purchase:Yes
We were expecting the unit to have the multi nozzle they have been advertising. There was no discussion of this on their site, so we figured they all had it. We still like the unit, especially the large reservoir. We were also disappointed that if you add a pod before pressing the power button, you need to open the door after pressing it. Would it be that hard for the unit to turn itself on when you add a pod?
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 24, 2020
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Linda in SA
Verified Purchase:Yes
We like the look of our new Keurig K-Elite and the fact that the reservoir is larger than our old model. However, the display on the old model was better and more informative. This machine is still slow to warm and a bit louder than we think it should be. All in all, it brews a great cup of coffee - so we love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lue2
Verified Purchase:Yes
Love the new design and the on and off timer. Also comes with the filter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Alecha9838
Verified Purchase:Yes
I just bought this for my parents and it’s so good I bought another one for me and my husband. I love the iced coffee feature and hot water to make hot coco during these cold times :)
I would recommend this to a friend!
Written by a customer while visiting keurig.com