Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Octave
Verified Purchase:Yes
I would give this item a zero star if I could. It quick working after 2 weeks of use !!!! It just shuts off as soon as you try to make a cup of coffee !!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, November 19, 2024
This is definitely not what we like to hear. We recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Elite coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Xerox
Verified Purchase:Yes
The multiple cup sizes are a plus. The strong button is nice for that extra pick me up.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 12, 2025
Thank you for sharing this! We’re so glad to hear that you’re enjoying your K-Elite coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: LBJ68
Verified Purchase:Yes
Great maker except for the alarm as the water heats
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 12, 2025
Thank you for reviewing your K-Elite coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com
Customer Rating
5
Love everything about this coffee maker
on July 19, 2018
Posted by: sue56
from Ashland, VA, USA
Gender:Female
Overall perfect is the best way to describe this. I have had only one issue. I bought the first one in March 2018 and had problems with the auto on periodically not working. I took back to place of purchase and exchanged for a new one in June. The auto on worked with no problems until this week - will reset and try again. Otherwise, I absolutely LOVE this coffee maker and so does my husband. He likes being able to brew a fresh cup whenever he wants.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Makes a good cup of coffee but auto on is faulty
on November 4, 2018
Posted by: Markhk
from New Jersey
Gender:Male
I’ve had 5 of these brewers and none of them consistently work as advertised regarding the auto on feature.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 5, 2018
We appreciate your review and apologize for the frustration. We will pass your feedback onto our engineering and quality teams for review.
Written by a customer while visiting keurig.com
Customer Rating
4
The Good, the Bad & the Ugly
on January 24, 2019
Posted by: daHodapper
from Arkansas
Gender:Male
Previous owner of several Keurig generations:
Good - quiet, fast and love the "strong" coffee button
Bad - Display screen is too small, no light to see how much water is in the reservoir and the power cord is shorter that previous models.
Ugly - All the controls are on top of the unit. The designers expect that everyone is looking down on the unit! Water reservoir is not visible from the front, the designers think everyone has a "side view".
Bad - Display screen is too small, no light to see how much water is in the reservoir and the power cord is shorter that previous models.
Ugly - All the controls are on top of the unit. The designers expect that everyone is looking down on the unit! Water reservoir is not visible from the front, the designers think everyone has a "side view".
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 24, 2019
We appreciate your review and feedback on your K-Elite coffee maker.
Written by a customer while visiting keurig.com
Posted by: Ktruebger
from Rochester, NY
Gender:Female
Verified Purchase:Yes
Upgrades to a newer brewer, and so glad that I did. Love the added features that my older brewer did not have, especially the iced feature.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 22, 2019
Thank you for your review. We are happy you are enjoying your K-Elite coffee maker!
Written by a customer while visiting keurig.com
Posted by: shooter1940
from Ocala, Florida
Gender:Male
Verified Purchase:Yes
This is my 2nd machine. I will not be without one. I like the new features and the new look.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 26, 2019
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com