Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Reese2020
Verified Purchase:Yes
We purchased this Keurig about 3 weeks ago and it is amazing. Glad we updated our 2.0!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Great Product / Short Life
on November 12, 2020
Posted by: Nae Nae
The first Keurig K-Elite I purchased lasted for a little over a year. I thought it was just a dud so I purchased a second. The second one lasted almost 2 years. For the price I paid for this product, I am disappointed that it has such a short life.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 16, 2020
Sorry to hear you've been disappointed with your K-Elite coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: rstar
Verified Purchase:Yes
After our current K70 Platinum finally gave out, we requested the K Elite through Keurig as a replacement. From the very first brew, we knew something wasn't right. When brewing coffee, the pump was very loud. The pump struggled even more as it came to the end of the brew cycle - revving faster and slower as the coffee sputtered out. Since other friends and family own the K Elite, we knew that this was unusual. This is not the first time that we have had an issue with a Keurig brewer, but customer service has always been great in helping us resolve the issue or arrange for a replacement. Fortunately, we are still able to use this K Elite machine to brew coffee while we await the replacement through the warranty. Hopefully, we will have better luck this time.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 20, 2020
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
My Keurig K-Elite replaced an older Keurig. It works great and is very quiet and efficient. I like the larger water tank.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Suebe
Verified Purchase:Yes
It’s a very nice coffee maker. I will say I miss my old Keurig because I liked the style and the little light at the bottom of the water well was an especially nice feature. Since it is no longer in production I chose the new model. It has features my old Keurig did not have so it is an improvement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Georgia Mountain Girl
Verified Purchase:Yes
This is our second K-Elite coffee maker. The first one didn’t work with the cappuccino k-cups so Keurig replaced it without a problem. I like cappuccino and my husband likes regular coffee k-cups. Although it works fine with regular coffee k-cups unfortunately this is not the case with the cappuccino k-cups. We have tried all brands of k-cups with no luck. Hopefully the new Keurig with more holes in the k-cup works better. By the way it claims this will work with any k-cups.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 20, 2020
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Coffee spelled backwards, well it is a great cup
on November 21, 2020
Posted by: Kevin King
Verified Purchase:Yes
I like the brewer so far. The jury is still in session but I do believe it will be a positive review.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kary1989
Verified Purchase:Yes
Ive had it for 2 weeks. My only issue so far is it leaks a bit where the water sits and the plug in cord is ridiculously too short.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, November 24, 2020
That doesn't sound right, Kary. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.
Written by a customer while visiting keurig.com