Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Anonymous
Verified Purchase:Yes
Love it! My lad one finally bit the dust after 10 years, did some research and decided on this model. Heats up quick and brews fast! Looks great as well!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sharada
Verified Purchase:Yes
Perfect color to go with black stainless steal. Brews great coffee with the extra water sprayers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
It’s ok. My old classic stopped working, so I figured I’d upgrade. It’s not worth the money, I think. I guess my favorite feature is the timer to turn on in the morning. The power cord is a bit shorter than the one on the classic was and it’s a little wobbly sitting on the countertop. There’s nothing really wrong with it, just not worth the extra $100 I think.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 16, 2020
Thank you for sharing a review of your K Elite brewer. We will make sure to pass along your feedback to the appropriate team.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is the fourth Keurig K-Cup Brewer we've owned. In general I've been happy with all of our past purchases. The only suggestion I'd make for the Keurig K-Elite is that it would be handy if the water reservoir were clear plastic. That way I could easily monitor the water level without having to remove the cover. Not a deal breaker, but it would be nice.
Written by a customer while visiting keurig.com
Posted by: cinnabar
Verified Purchase:Yes
I really like the Elite coffee pot. Very easy to set up and very easy to understand settings.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Temperature setting and off setting
on October 18, 2020
Posted by: czhz1
We purchased this Keurig K-Elite as a replacement for our Cuisinart that no longer worked. This is not our first Keurig, but the one I least like. I have programed the temperature every time I turn it on and it continues to return to "187" degrees.
I have also set the time to go off several times and it continues to revert back to going off every 15 minutes, or not at all. I was unable to find the Keurig that we would have liked, so this is what I am stuck with.
I have also set the time to go off several times and it continues to revert back to going off every 15 minutes, or not at all. I was unable to find the Keurig that we would have liked, so this is what I am stuck with.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
Have you tried reaching out to our consumer care team regarding your K-Elite coffee maker? 866-901-2739 We are here to help!
Written by a customer while visiting keurig.com
Posted by: NateF
Verified Purchase:Yes
This replaced our previous 2.0 brewer. It functions perfectly and has a large water reservoir. Two minor negatives, you can't permanently set it to 'strong brew' (must push button each time) and the water reservoir tank cover seems cheap and hard to position correctly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Miss our old one.
on October 19, 2020
Posted by: Klicalsi
We bought this over a year ago. It drips a lot after coffee is made. It now will no longer make the larger size cups. We have only had it a little over a year. I called an it was out of warranty and wanted me to buy a new one. Our old one lasted over 10 years.Trying to figure out what to get and most of the reviews are saying the same thing. Might switch back to just an “old fashion” pot.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
Thank you for your review and feedback. We're sorry to hear about your experience with Keurig Customer Service. We pride ourselves on our Customer Service and always try to ensure the customer is satisfied with the outcome. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com