Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: South Philly Gal
Verified Purchase:Yes
Like the Keurig Elite except couldn't program it..missing the am/pm function
Awaiting my replacement. Other than that like this Keurig
Awaiting my replacement. Other than that like this Keurig
Response from keurig.comBy Keurig, Consumer Care, October 9, 2020
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Great brewer!
on October 7, 2020
Posted by: Coffee drinker x 2
This is a great brewer! It replaced Keurig 2.0 that we've had a long time and needed replacing. Love everything about it! Thank you Keurig!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 9, 2020
That's what we like to hear. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I settled for this machine after ordering a commercial brewer which I had one and used for a number of years however the first one failed right out of the box set me a second one same failed offered me another one or the residential unit not happy about the decision small water tank brews slowly Keurig needs to control their quality control better. This will be my last Keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 8, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
4
Does not have all the features as my old brewer
on October 7, 2020
Posted by: mabm58
Verified Purchase:Yes
really like the new brewer...but can not use the k cup adapter. Sometimes i like to brew my own blend of coffee..can not do this with the new model elite!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 9, 2020
Thanks for your review and feedback. The My K-Cup Universal Reusable Filter is compatible with the K-Elite. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Like it so much vying replacement
on October 8, 2020
Posted by: Dan r
Had 3years power outage killed it going to replace
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I replaced an older model Keurig with the Elite in gold. I am very happy with this purchase. This brewer is more compact than my previous brewer. I purchased the insert to use ground coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Fantastic keurig. More simplistic than many past machines but still amazing!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Want my old Keurig back
on October 11, 2020
Posted by: Momof1SmartKid
I've had the B60 for years. After many years the motor went. I purchased this K-Elite because the option for iced coffee looked interesting. I should have stayed with what was good. This unit has been operating less than 3 months and the motor is whining and making whistling noises. The brew has been inconsistent all along but I originally thought it was just that I wasn't used to a different unit What a waste of money.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 13, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Elite coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com