Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Anonymous
Verified Purchase:Yes
Brews great is nice and smooth moving when lift lid for k-cup love the five sizes and the ice feature would but again
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 18, 2020
This is great to hear! Thanks for sharing!
Written by a customer while visiting keurig.com
Customer Rating
5
Lots of options for sizes; large water reservoir.
on September 17, 2020
Posted by: figureskater56
Verified Purchase:Yes
I had an older Keurig, but saw this one at an AirBnB we used. I loved it! You have options for the temperature of the coffee and the size, as well as the ability to make iced coffee. I'm very happy with it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 23, 2020
We’re so glad to hear that you’re enjoying your Keurig! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
baffled
on September 17, 2020
Posted by: jack young
I love this machine I've had about 8 to 10 of them moved to new house bought one it broke after 6 weeks took back bought never one broke 3 weeks.what do i do now.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 23, 2020
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Customer Rating
3
Not as nice as older elite model
on September 19, 2020
Posted by: SW46
The older elite model was made better, it
had a lid with a hinge to lift and fill so you unlike the cheaply made cover on the new elite. When I buy a new product I expect it to be better made and more better features not less. I hope Keurig makes better products in the future.
had a lid with a hinge to lift and fill so you unlike the cheaply made cover on the new elite. When I buy a new product I expect it to be better made and more better features not less. I hope Keurig makes better products in the future.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 22, 2020
We appreciate you sharing this feedback on the K-Elite coffee maker. We'll pass this along to our product team.
Written by a customer while visiting keurig.com
Posted by: Rabbit46
Verified Purchase:Yes
Bought this to have a selection of cup sizes as well bigger water holder
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 23, 2020
That's great to hear. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Grannydog
Verified Purchase:Yes
I cannot figure out how to set the clock. With my old Keurig, I had a manual with instructions to do EVERYTHING. However, with this ELITE, I guess I'm to go on line to get such info. At age 86, I'm used to manuals and my computer is used almost entirely for emails. One day soon, I'll try to get on line to see how to set the clock and other info. The dumb coffee maker had turned OFF this morning and my daughter, who must live with me because of her medical problems, had to leave without her coffee as she didn't want to wake me that early and she couldn't figure it out. Our old one STAYED ON all the time. I've tried to set it and can get it to the correct current time, BUT as soon as I leave it, it goes right back to blinking at 12:00. Thank Heavens there were printed instructions for setting it up. I'm certain I'll get used to it, but it will take a little time. I LOVED MY OLD ONE! So, YES, below, I would recommend it.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 23, 2020
We appreciate hearing your feedback about programming your K-Elite coffee maker. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: tntrockit
Verified Purchase:Yes
Works great except with Swiss Miss hot chocolate k-cups..
It shuts off completely after beginning the cycle. Had the same issue with an earlier model.
It shuts off completely after beginning the cycle. Had the same issue with an earlier model.
Is the issue with the k-cup itself...?
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 23, 2020
We're sorry that you've encountered this issue with some of your K-Cup pods. Please call our Consumer Care team at 866-901-2739 so we can further assist you.
Written by a customer while visiting keurig.com
Customer Rating
5
Love the number of cups it holds and the strong co
on September 20, 2020
Posted by: Josephpf
Verified Purchase:Yes
Does a good job excellent coffee, good quantity looks good
I would recommend this to a friend!
Written by a customer while visiting keurig.com