Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Anonymous
Verified Purchase:Yes
I bought this to replace an older model that I had and I'm so happy that I did! Much quieter that the older model!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 24, 2020
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Elite!
Written by a customer while visiting keurig.com
Posted by: mango1
Verified Purchase:Yes
I have waited quite a while to purchase a single cup coffee maker. I was open to multiple brands but came back to Keurig. This model fit my needs the best and it is nice to look at.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 24, 2020
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Elite!
Written by a customer while visiting keurig.com
Posted by: Coffemaster
Verified Purchase:Yes
Sometimes I have to choose cup size twice since it did not dispense correct portion size of hot water.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 27, 2020
Hi Jeff, that's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Features Not Working
on January 25, 2020
Posted by: Candie60
This was my third Keurig purchased and this is the worst one! I haven't had this for a whole year and the menu and descale buttons aren't working! The Off button malfunctioned and had to just unplug
every night for several weeks. The water comes out slow when brewing coffee. The one good thing is that when brewed the coffee is hot. I miss my old Keurig!!
every night for several weeks. The water comes out slow when brewing coffee. The one good thing is that when brewed the coffee is hot. I miss my old Keurig!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 28, 2020
Have you tried reaching out to our Consumer Care team regarding your K-Elite coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Written by a customer while visiting keurig.com
Posted by: roosterred
Verified Purchase:Yes
I needed a new coffee pot and I always buy the Keurig coffee machine. I researched and decided on the Keurig K-Elite coffee maker. I like the feature that lets you brew a 4 ounce all the way up to a 12 ounce cup of coffee. You can also set it to turn on at a certain time in the morning and also to turn off to save energy. Really like this machine only downside is it’s a little noisy when it’s brewing a cup of coffee. Everything else about the machine is great.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 31, 2020
We’re so glad to hear that you’re enjoying your new K-Elite! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Auntbea
Verified Purchase:Yes
I purchased my first Keurig in 2000. I used it daily and it finally bit the dust. I purchased this as a replacement. It has some improved features and some I am not sure will last like my first one. I like the larger water tank, the various cup sizes, strength of coffee and the sleek look of the new machine. the durability is questionable and the lid for the water reservoir is extremely disappointing. It is very hard to put back on because it is so flimsy
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 31, 2020
Thank you for review and feedback. If you have any questions or concerns about your coffee maker give our Customer Service team a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Daisy1
Verified Purchase:Yes
Bought the new K elite to replace my old K elite. The new one is not as nice as the old one.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 4, 2020
Thank you for your review. We appreciate your feedback.
Written by a customer while visiting keurig.com
Posted by: Lindaloo
Verified Purchase:Yes
Love its size, color , and all the different cup size. Quieter than my old one.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 4, 2020
Thank you for your wonderful review. Happy Brewing!
Written by a customer while visiting keurig.com