Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Gaytha
Verified Purchase:Yes
It drips water when first turned on to heat up. I have a friend with the same one and it does the same thing. Have to put a little cup under to catch water instead of using the drip plate because it spatters.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 8, 2020
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
4
Great features, sleek design
on January 5, 2020
Posted by: Majicka414
Bought this to replace my 10+ year old keurig. Seems like a great machine, like the hot water option, but don’t really get why it’s necessary, I like the strong brew option, it heats fast. Used it twice today. I do feel like my K70 brewer was heartier feeling and heavier with more metal whereas this one is lighter and feels like it has more plastic in it. Believe it or not my K70 still works, it’s just S L O W, the new one def does make a bit of a better cup of coffee - my Only real complaint on the new brewer is the power cord is too short - my older brewer has a much longer cord, this one doesn’t reach my outlet, by about a half a foot.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 9, 2020
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Elite!
Written by a customer while visiting keurig.com
Customer Rating
4
Trips the breaker
on January 5, 2020
Posted by: Anthony85
I really enjoy my machine overall. But when it heats the water it kicks my breaker every single time.
I would still recommend the product as I am not 100% sure if it is a 1 off situation as I had no issues with my last one.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 9, 2020
We appreciate your review and apologize for the inconvenience. We will pass your feedback to our engineering and quality teams that are reviewing the compatibility of our coffee makers with certain circuits.
Written by a customer while visiting keurig.com
Posted by: Rompinrick
Verified Purchase:Yes
The new Keurig K-Elite works well but a couple things are disapointing.
1. You can not use the larger reusable pod that allowed you to make stronger coffee or larger Kraft.
2. The water reservoir is smaller than my last Keurig and as far as i can tell this is the top of the line single serve Keurig.
3. The cover for the water reservoir has to be removed every time you need to refill.
1. You can not use the larger reusable pod that allowed you to make stronger coffee or larger Kraft.
2. The water reservoir is smaller than my last Keurig and as far as i can tell this is the top of the line single serve Keurig.
3. The cover for the water reservoir has to be removed every time you need to refill.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 17, 2020
Thank you for sharing your review with us. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: Shirelle
Verified Purchase:Yes
Love this coffee maker! The color is beautiful and it makes a great cup of coffee with many size options. I also like the fact you don't need to wait for the water to heat up if you are in a hurry, you can brew a cup as soon as you turn it on!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 16, 2020
Hi Shirelle! Thank you so much for taking the time to review your K-Elite! We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
5
Fabulous Features
on January 16, 2020
Posted by: Adriene
My old Keurig (one of the 1st models) died about 3 weeks ago and I ordered the K-Elite model. I have been using it about 2 weeks now and I am really enjoying the features, e.g., strength control, iced setting and 5 cup sizes. It makes a great cup of coffee!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 24, 2020
Hello Adriene. Thank you so much for taking the time to review your K-Elite. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Tony126
Verified Purchase:Yes
This is my fourth Keurig coffee maker over several years. I have been very happy with each one of them. The Keurig K-Elite is the best one yet. It has great features, especially the iced coffee feature. It is easy to set up and use. I highly recommend this coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 24, 2020
Thank you so much for your kind words. We are so happy you are loving your K-Elite. Enjoy!
Written by a customer while visiting keurig.com
Posted by: gll23
Verified Purchase:Yes
I purchased this coffee maker for my wife. She drinks quite a bit of coffee and was looking for a reasonably priced single serve maker. We received it in just a couple of days and my wife really likes it, except the ability to see the water level while looking at the front of the maker. You must look at the side of the unit to see what the water level is. In our opinion, a pretty poor design. Sorry.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 17, 2020
Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.
Written by a customer while visiting keurig.com