Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: arjr105
Verified Purchase:Yes
Only been using it for about a month so far so good
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 25, 2019
Thank you for your review. We're glad you're enjoying it!
Written by a customer while visiting keurig.com
Posted by: figgy1995
Verified Purchase:Yes
Can’t live without my machine thank you@ keurig and for fast shipping
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 29, 2019
Happy brewing!
Written by a customer while visiting keurig.com
Posted by: jim4949
Verified Purchase:Yes
This was a replacement for my Keurig. I'm disappointed that the front of the reservoir is painted, on the old one it was clear and you could see the water level in the reservoir when you looked at the Keurig. The reservoir lid on the new one does not have a hinge like the old one, so every time that you add water you have to take the lid off. The plastic in the new lid seems thinner and lighter and more fragile than the old one, so I don't know how long the lid will last.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 28, 2019
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
4
Worked great... Until...
on October 28, 2019
Posted by: Casey H
Loved the item, worked great. Purchased the item on 3/22/2019... and it died on 10/28/2019... Didn't even think the unit would be under warranty for a year, so I trashed it. Shame really, seven months and it croaks. Unit appeared to have lost the water pump, as it would go through all the motions until you could hear the sound of the water being pumped, and the unit completely powered off. Looks like another purchase now.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 30, 2019
We understand your frustrations and are sorry to hear you threw away your coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Written by a customer while visiting keurig.com
Posted by: Zbeth
Verified Purchase:Yes
The machine is fast and efficient, makes a great cup of coffee, but is very, very loud.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, November 1, 2019
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Elite. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Joyrere
Verified Purchase:Yes
Love the slim style. I don’t have much counter space & need to upgrade. This is perfect. But it was a hard choice to pick a color!
Response from keurig.comBy Keurig, Consumer Care, November 8, 2019
Thank you so much for your review. We are glad you are enjoying your K-Elite!
Written by a customer while visiting keurig.com
Posted by: Sakki
Verified Purchase:Yes
Every other Keurig K-Elite had a light so you could see the water level without getting a flashlight, but this one does not, very, very disappointed. So in all I am very disappointed.The light is the worst as you can't see the level of water without getting a flashlight, if I had known that I definitely would not have bought this coffee maker again.Other than the light it is also slower than all the others I had owned.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 20, 2019
We appreciate your feedback on the light in the water reservoir.
Written by a customer while visiting keurig.com
Customer Rating
4
Awesome except for one design flaw!
on December 4, 2019
Posted by: Breea50
This replaced my older Keurig! I love it except for one irritating design flaw! You cannot view your available water level from the front! You can only view from the side! A clear thin line on side wouldn’t have detracted and would have been very useful!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 11, 2019
We appreciate you sharing this feedback on the K-Elite coffee maker!
Written by a customer while visiting keurig.com