Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
5
Best Keurig I have ever had
on June 23, 2019
Posted by: SouthernSunshine
from North Carolina
Gender:Female
I am a big fan of my Keurigs - home and work. At home I am the only one who drinks coffee; at work I share my Keurig with another co-worker.
It is convenient and easy to re-fill, easy to clean and brews a wonderful cup of coffee. I only use the Keurig Descalling Solution for regular maintenance and the Keurig Rinse Pods weekly. The Rinse Pods are a must after brewing hot chocolate pods or if somebrews different strengths of coffee, ie a bold strength. They also freshen up the Keurig between descalling.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 25, 2019
Thanks for your review! This is just what we like to hear. It sounds like you've been taking great care of your coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Alsc53
from Jacksonville FL
Gender:Female
Verified Purchase:Yes
I bought this a couple of weeks ago and really love it! More cup sizes and also can increase strength of the Brew cycle.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 26, 2019
Thank you for your review. We are happy you are loving your K-Elite coffee maker!
Written by a customer while visiting keurig.com
Posted by: Aubri
from Bolingbrook IL
Gender:Female
Verified Purchase:Yes
This is our 4th Keurig. This is the best one we've had yet. More size choices and a bigger water reservoir
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 27, 2019
We're glad you're enjoying your K-Elite! Thank you for your review and feedback.
Written by a customer while visiting keurig.com
Posted by: Rosie123
from Haymarket VA
Verified Purchase:Yes
I really like the larger reservoir and the slate color.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 2, 2019
We appreciate this feedback on your K-Elite coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
4
Great features!
on July 10, 2019
Posted by: LG1025
We just bought this brewer because our old one died. We love this new one and the cold brew feature is great. The only thing that I don't like is the temperature of the brew doesn't stay at the highest temperature which is a bummer since I like really hot coffee.
Response from keurig.comBy Keurig, Consumer Care, July 10, 2019
Thank you for your review and feedback. If you need assistance with your K-Elite programming, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Abteach
from Boston,MA
Gender:Female
Verified Purchase:Yes
I got this machine about 3 weeks ago to replace a 2.0 that had started to leak after owning it for 1 1/2 yrs (out of warranty). I was hesitant to get a new one because the 2.0 hadn't lasted very long (the 2.0 replaced a Keurig that lasted about 8 yrs.). It seems Keurig has gone back too basics with this machine. Although it has many desirable features it doesn't have as many options as the 2.0, I'm hoping this is something that will allow the machine to last longer. The options it does have are more than enough for me. I can choose a strong cup of many different sizes and an iced glass. The coffee tastes great and brews very quickly. The machine is a bit loud when brewing, but that doesn't bother me at all. I only gave 4 stars because the jury is still out on how long this machine will last.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 12, 2019
Thank you so much for taking the time to review your coffee maker. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
2
Not happy with the K-Elite single Maker
on July 19, 2019
Posted by: Medicbarbie
from Sparta,nc
Gender:Female
I purchased the K-Elite to replace my 2nd Keurig which was a Keurig Brew20 which I loved and loved my first one as you can tell I really use them and they wear out but this one I didn’t register it is hard to fill water getting the Reservoir off or put back in place , not quite when brewing and it takes longer to brew very disappointed in this one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 23, 2019
Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Elite coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
2
Did Keurig cheapen it's product???
on July 31, 2019
Posted by: DorothyR
I bought the Keurig K-Elite single serve brewer about a month ago and have had issues with it. We have had issues with 8-10 K-Cup pods because during the brew grounds are flowing into the mug below. The pods are from 5 various K-Cup brands, so it isn't an issue with just one box. We have had the brewer spit grounds back which actually ruined a shirt (decaf pod) and almost got burned. We've run a "water only" cleansing brew in the mornings before brewing coffee but that doesn't seem to be the issue (we brew 4 - 6 cups a day). We've cleaned the needles and that doesn't seem to make a difference. It malfunctions randomly. I've watched your videos to see if there is anything else to do. Keurig seems to have cheapened it's product. I'm looking for suggestions. Thank you.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com