Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
4
Easy of using, cup ready in minutes❤️
on January 23, 2019
Posted by: pep1249
from USA
Gender:Female
We bought a K50 lasted 3 weeks! Quite making coffe! Had to do it 4 times to get a 1/2 cup of coffee! So we upgraded!
Our 1st one lasted 8 yrs. Amen we pray
Hoping this one will also as we bought extended warranty! Saved for this one being Senior citizens 70 yrs old.
Our 1st one lasted 8 yrs. Amen we pray
Hoping this one will also as we bought extended warranty! Saved for this one being Senior citizens 70 yrs old.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 23, 2019
Thank you for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
4
Many improvements and a few missed opportunities
on February 10, 2019
Posted by: Killerbee68
from Puget sound, Washington
Gender:Male
Many of the new features make my morning coffee even better. I love the strong brew choice and the 1 minute brew.
Missed opportunities would be a visible water level from the front and a hinged water reservoir lid. If your on the fence dont be. You won't be disappointed.
Missed opportunities would be a visible water level from the front and a hinged water reservoir lid. If your on the fence dont be. You won't be disappointed.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 11, 2019
We appreciate your review and feedback!
Written by a customer while visiting keurig.com
Customer Rating
2
It is OK
on March 16, 2019
Posted by: JPrat
from Texas
Gender:Male
We had the Kurig VUE for several years and it was still working great. Had to change machines due to VUE cups no longer being available. Got the Elite as replacement. ARRG! 12oz is the largest brew size where as VUE was 16oz. Since new this unit dispenses water as it warms-up, messy! All I can say good is that I have the variety of flavor choices back.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 18, 2019
Thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Navy48
from New York
Gender:Female
Verified Purchase:Yes
Bought to replace old one- needle broke- love Keurig
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 1, 2019
We are happy to hear that. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Kimpossible
from Kalamazoo MI
Gender:Female
Verified Purchase:Yes
I bought this a month ago and I’m happy that I did. I’m very happy with the temperature control
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 8, 2019
We love hearing this! Thank you for your review and feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Ranchie
from wyoming
Gender:Female
Verified Purchase:Yes
Really love the look and the features of this coffee maker
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 16, 2019
Thank you so much for reviewing your K-Elite coffee maker and for your feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: John31
from Savoy, Il.
Gender:Male
Verified Purchase:Yes
Quite honestly, I was expecting a higher quality of product. Works fine but just doesn’t have that heaviness of weight that I have come to expect of a Keurig machine. Will probably buy a commercial type product next time.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 23, 2019
Hi John, we appreciate your review and feedback.
Written by a customer while visiting keurig.com
Posted by: ShopGirl16
from Houston, TX
Gender:Female
Verified Purchase:Yes
I had to replace what was a more advanced machine with this machine because the TOUCHPAD failed after a year and a half of use. It’s like we’ve gone back in time but apparently Keurig couldn’t make the touch screen work properly... it’s a Keurig, it makes coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 29, 2019
Thank you for your review and feedback.
Written by a customer while visiting keurig.com