Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Jared Dangle
Verified Purchase:Yes
Works will the auto brew is great for the mornings one complaint is that the travel mug size wish it filled a travel mug to the top of the mug not 2 inches from the top I use a yeti 16oz mug and I doesn’t fill it full
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 2, 2023
Thank you for sharing your review of your new K-Elite coffee maker. We appreciate your feedback!
Written by a customer while visiting keurig.com
Customer Rating
2
Strong brew no difference, add water level is off
on September 22, 2023
Posted by: Keurig84
Verified Purchase:Yes
I've owned this for a couple weeks and the quality isn't up to par vs classic maker. Strong brew setting I don't see a difference in coffee still tastes weak. I have to use smaller cup sizes so my cups don't come out watery as much. It asks me to add water at just under the half way mark. Hot water button is pointless as you can brew hot water by just selecting a cup size. I do like the selection of cup sizes that's about it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 25, 2023
Thank you for taking the time to share your review and feedback. We will pass along your comments to the appropriate team. If you ever need any assistance with your K-Elite coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: LindaAZ
Verified Purchase:Yes
Water level, clock dont work. Have to wait 60-90sec before it starts to heat up. Can't leave on.
Response from keurig.comBy Keurig Consumer Care, October 9, 2023
We're sorry to hear that your K-Elite coffee maker is not working properly. We will be happy to assist you, please reach out to our Consumer Care team at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Shin
Verified Purchase:Yes
I have used Keurig in the places I stayed in, but this is my first Keurig and I went for the best model. I'd say there is some good disappointments after a couple of week's use. 1) The lid for reservoir is not secured, feel like it could fell easily, the material feels not solid either. 2) The machine won't work unless you keep like 1/3 reservoir filled. That means there will be always be 1/3 water in it that cannot be used, such a waste, not comfortable! 3) The programming is buggy, why not make it alway automatic? Sometime after turning the Power on, the coffee making button just doesn't go flash, and doesn't notify, you have to engage the pod mechanism to trigger it. 4) I live in a high altitude area, I turned on the high-alt mode, the coffee can't be made hot enough like the conventional coffee machines we used.
Response from keurig.comBy Keurig Consumer Care, December 4, 2023
We value your time and would like to look into the concerns with your K-Elite coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Pittsburgh TK
Verified Purchase:Yes
I had a non Keurig single cup coffee maker that I hated. It aways overflowed the coffee and was difficult to fill. This Keurig is nice, neat, easy to use. Will never het another brand
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 12, 2024
We are thrilled to hear that you are loving your Keurig coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Jjssr
Verified Purchase:Yes
Arrived on time;plugged it in followed the instructions,works great and great tasting coffee
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 18, 2024
Thank you for taking the time to share your feedback. We're glad you're enjoying great tasting cups of coffee with your K-Elite coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: grannycup
Verified Purchase:Yes
Replaced a previous 4 year old Elite that started to cut off as brewing started. I really liked it hope that this one will last longer as is expensive
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 3, 2025
We are very glad you are enjoying your K-Elite coffee maker and appreciate you taking the time to share this feedback. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage you to contact our Consumer Care Team at 866-901-2739. If you ever need assistance, we are here to help!
Written by a customer while visiting keurig.com
Customer Rating
5
Coffeemaker allows for adding a water line feed
on December 24, 2024
Posted by: Ted Mittelstaedt
Verified Purchase:Yes
Here it is, notice I put a water line on it. For a video of how I added the water line see https://youtu.be/tuA0rTFL-L8
I would recommend this to a friend!
Written by a customer while visiting keurig.com