Does not work well, Call went through steps and what a mess
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 3, 2020
Hi Maryjane, thank you for your review on your K-Elite coffee maker. We're sorry to hear you're disappointed with it. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
I already had a keurig but it was the older model but when I looked at the new ones I just had to have it. My husband said why are you buying ANOTHER Keurig when our works fine. But after we got our new one my husband and I both loved it with the to go mug size and the ability to have the ice option. The funny thing is neither my husband or myself drink coffee!!!!! I drink cafe latte and he drinks sweet tea.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 7, 2020
We're delighted to hear that you both enjoy your K-Elite. Thank you for having us a part of your family. Happy brewing!
I bought this online recently and returned it before using. It was clearly a step back from my previous Keurig! I disliked the appearance of the K-Elite and the clunky buttons instead of the nice digital display I was accustomed too. Here is a photo of my previous coffee maker in hopes that you can suggest its replacement.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 12, 2020
We appreciate your feedback on the K-Elite coffee maker. Unfortunately, the touchscreen was discontinued with our 2.0 coffee makers and our current line up of coffee makers are button operated.