Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Deaftanya
Gender:Female
Verified Purchase:Yes
Love it!!! The new K-Elite is easier to understand and to use it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 25, 2019
We love hearing this! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
3
My K-CUP Universal, Descale light
on June 25, 2019
Posted by: PattiW
from Lake Wales, FL
Gender:Female
I do like my K-Elite. Having a problem using my K-CUP Universal. Instructed to remove Brewer cup by pushing up from bottom and grabbing to top of brewer cup. Haven't been able to remove. It won't budge when I try to remove per instructions. Also, have had brewer for over 6 months and the descale light has never lit up.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 27, 2019
We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.
Written by a customer while visiting keurig.com
Posted by: BMCSWNAV
from Amarillo TX
Verified Purchase:Yes
I bought this version thinking I could use my accessories I had already purchased for my last Keuroghlian but they don’t work. It’s a good coffee maker but now I have to buy al the accessories all over again. Also can’t make a pot of coffee like I thought as well. So more disappointed than anything but at least I can have a good cup of coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 2, 2019
Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Elite coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Debocat
Verified Purchase:Yes
Replacement for Keurig platinum. Works great. Happy with the replacement.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 6, 2019
We're so happy to hear it! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Rich S
Verified Purchase:Yes
not as easy to use as past models. instructions are confusing
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 5, 2019
We are sorry to hear this. Our Customer Service team can assist. Give them a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: JustMyOpinion
Verified Purchase:Yes
I received this item to replace my Keurig 2.0. This Keurig doesn’t even come close to comparing to my old unit. Too bad the 2.0 was discontinued. The Elite brewer looks nice but I prefer the elite, with more options to brew larger cups of coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 23, 2019
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: Margaret S
Verified Purchase:Yes
I really like this coffee maker. This is an upgrade from the basic and it is great and I love the color of the brushed gold.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 24, 2019
Thanks for your wonderful review of the K-Elite coffee maker!
Written by a customer while visiting keurig.com
Posted by: Vinceso
Verified Purchase:Yes
I'm very happy wit it. It's the third one I have purchased. For home and dusiness.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 9, 2020
Thank you for your review. We're glad you're enjoying it!
Written by a customer while visiting keurig.com