Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: NO THANK YOU1235
Verified Purchase:Yes
Weak, weak, bitter coffee. I have a cheaper version and works great. Something not right with this version.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 1, 2022
That's not what we like to hear. We strongly suggest that you call our Consumer Care team at 866-901-2739. We're here to help. Thank you!
Written by a customer while visiting keurig.com
Posted by: Robert Katz
Verified Purchase:Yes
It is a step back from my prior machine. You must remove the top to add water. No cocoa setting.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 3, 2023
Thank you for sharing your review and feedback. We will be sure to pass along your comments to the appropriate team. If you need any further assistance, please feel free to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: rashand
Verified Purchase:Yes
Way too many buttons and options to choose from. I just wanted a coffee machine to do the same cup everyday
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 9, 2023
Thank you for sharing your review and feedback. If you ever need any assistance with any of the features or settings on your K-Elite coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739. We will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
2
It is very noisy!
on October 24, 2023
Posted by: Peterpan
It is very noisy! Would not recommend to anyone because it is too noisy..
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 24, 2023
We value your time and would like to look into the concerns with your K-Elite coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Susan 447
Verified Purchase:Yes
This purchase was to replace the same model that I had owned for close to 10 years. Absolutely my favorite model. Love this Keurig!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
Hi Susan, we are so glad to hear that you are back to brewing with your new K-Elite coffee maker! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
5
Excellent
on January 25, 2018
Posted by: Alejvic
from Nueva York, Estados Unidos
Gender:Female
Physically it looks very elegant. In the technology: it has many options, whether it’s size, if it’s cold or hot and the more importan it’s easy to use
I would recommend this to a friend!
Response from keurig.comBy KH, Consumer Care, April 19, 2018
Thank you. We appreciate you taking the time to share this.
Written by a customer while visiting keurig.com
Customer Rating
4
almost perfect coffee maker
on December 1, 2018
Posted by: arbd
from federal way wA
Gender:Male
This is our 3rd Keurig and the best so far. I only gave it 4 stars because the site says it is compatible with the "my k cup " filter but we could not find a way to get it to fit.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 3, 2018
Thanks for reviewing your K-Elite Coffee Maker. The Keurig My K-Cup Universal Reusable Coffee Filter is compatible with all Keurig Home Coffee Makers. Please note, you will need to remove the 2.0 adapter on the bottom of the accessory and the K-Cup Holder in your K-Elite Coffee Maker in order for it to fit properly. If you have any questions, please feel free to give us a call at 866-901-2739. Hope this helps!
Written by a customer while visiting keurig.com
Posted by: Ken Sr
from Macungie,Pa
Gender:Male
Verified Purchase:Yes
I can't believe you could not put a light so the water level could be monitored alot easier. There was a light on my last keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 2, 2019
Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.
Written by a customer while visiting keurig.com