Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
5
Sleek and easy to use
on January 29, 2018
Posted by: ASam02
from Trumbull, CT, United States
Gender:Female
I received this Keurig coffee maker complementary from influenster for review purposes and I am so happy I was chosen to be selected. I have been loyal to my Cuisinart traditional coffee maker for many, many years and was skeptical to try a one cup at a time system simply because it wasn't what I was used to.
This machine came pretty much fully assembled. Apart from removing all the tape and rinsing the water container, there wasn't much to do at all.
It was so quick to make coffee. MUCH quicker than my traditional coffee pot. As a mom of two small children, time is of the essence, especially when getting coffee into my body. It is so easy to use and even has a button to make STRONG coffee, another important option for me. I also love that there is an option to use my own ground coffee with a refillable k-cup which is easier on the environment also. And a setting for iced coffee which I am so excited to try out when the weather warms up.
The design is sleek and clean and fits into my kitchen perfectly. Overall, I am pleasantly surprised that I love this machine so much and cannot find any negative.
Thank you so much Keurig and Influenster for suck a wonderful product.
I would recommend this to a friend!
Response from keurig.comBy KH, Consumer Care, April 19, 2018
Thank you for such a comprehensive review. We appreciate you taking the time to share this.
Written by a customer while visiting keurig.com
Customer Rating
4
Elite brewer for elite-status beverages.
on February 2, 2018
Posted by: AlyKeurig
from New Jersey, United States
Gender:Female
This brewer is slim enough to place on a desk without taking up too much room; it also does not shake the whole desk while it is brewing. The brewer was easy to set up. I also like how it brews five sizes of your favorite drink. It is great how you can brew cold coffee too. I like the finish/color of this brewer. I had trouble fitting the water reservoir cover on. I was disappointed that it did not have a touch screen because touch screens are very modern and cool. I received this product for free for testing purposes.
I would recommend this to a friend!
Response from keurig.comBy KH, Consumer Care, April 19, 2018
Thank you for taking the time to share this. We appreciate the review.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I feel like I completely wasted my money. The largest setting doesn't even make a full to go cup; and you can't even fit a stainless steel tumbler under the spout without removing all of the drip pan pieces. Really???? Who produces a coffee maker that doesn't accommodate a Yeti-style tumbler? And you have to make two pods to get a full tumbler. I can't wait until this one breaks....and it will. Right after the warranty expires! Not to mention - I NEVER received the coffee and the descaler I ordered at the same time. I will never purchase another Keurig as long as I live. I'm so mad.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 15, 2021
Thank you for sharing your feedback, Dedee. We will pass your comments along to our product team for review. If you need assistance with your order, please call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
1
100% would NOT recommend this machine
on November 1, 2021
Posted by: Erin B
We bought this December 2020 after our old machine broke on Christmas Eve. After almost a year of owning this, I can honestly say I would NEVER recommend this machine. The "refill water" light does not work. We frequently have to throw out a half cup of coffee because there was not enough water in the reservoir to make a full cup. We have to remember to check the reservoir every time we make a cup to be sure there is enough water. I cannot even tell you how many cups we have wasted until we started checking every time.
On top of the "refill" light not working, in almost a year of owning this machine, it has not told us to descale the brewer even one time. Not once. It took me several months to realize that I should have needed to do so. After the second time of realizing it had been far too long since I had descaled, I now have to try to remember to do it on my own every couple of weeks. Both my husband and I work from home, so we are making anywhere from 4 to 6 cups of coffee a day. I know the machine should have notified us it needed cleaning several times in the past year!
All in all, our need to constantly check water and time since the last cleaning to ensure the machine is working correctly makes this product a no go for me. Our last Keurig lasted us several years. There is no way this one is going to last that long.
On top of the "refill" light not working, in almost a year of owning this machine, it has not told us to descale the brewer even one time. Not once. It took me several months to realize that I should have needed to do so. After the second time of realizing it had been far too long since I had descaled, I now have to try to remember to do it on my own every couple of weeks. Both my husband and I work from home, so we are making anywhere from 4 to 6 cups of coffee a day. I know the machine should have notified us it needed cleaning several times in the past year!
All in all, our need to constantly check water and time since the last cleaning to ensure the machine is working correctly makes this product a no go for me. Our last Keurig lasted us several years. There is no way this one is going to last that long.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect coffee day with Keurig Brewer!!
on February 3, 2018
Posted by: Mann
from Milford, CT, United States
Gender:Female
I received Keurig K-Elite Brewer complimentary from Influenster along with K-cups for testing purpose. I waited very long to have this. Now it's been 10 days since I received this brewer. I am a huge coffee lover, its my must have morning beverage. I use this brewer every single day since I received this.
It has a sleek design, removable water reservoir which is easy to clean and quality of the stuff is very good. Oh my goodness!! It can brew Iced Coffee too. That's so great about it. It's like a dream come true for every coffee lover. Now I can have cold coffee in summer's and hot coffee in winter...it's so wow!!!
It is easy to use, doesn't create mess and is super quick, just pour water in water reservoir, place the coffee pod and press the button and you are good to go. It just take 1 minute to brew the perfect coffee cup, it's like a cherry on top. Another great thing about this is it provide diverce options in terms of k-cup sizes. And it saves energy too as it has "Auto Off" option. But it does make some sound when the coffee is done I think that is pretty normal, all brewer does so. Over-all I am very happy with the stuff. All opinions are my own.
It has a sleek design, removable water reservoir which is easy to clean and quality of the stuff is very good. Oh my goodness!! It can brew Iced Coffee too. That's so great about it. It's like a dream come true for every coffee lover. Now I can have cold coffee in summer's and hot coffee in winter...it's so wow!!!
It is easy to use, doesn't create mess and is super quick, just pour water in water reservoir, place the coffee pod and press the button and you are good to go. It just take 1 minute to brew the perfect coffee cup, it's like a cherry on top. Another great thing about this is it provide diverce options in terms of k-cup sizes. And it saves energy too as it has "Auto Off" option. But it does make some sound when the coffee is done I think that is pretty normal, all brewer does so. Over-all I am very happy with the stuff. All opinions are my own.
I would recommend this to a friend!
Response from keurig.comBy KH, Consumer Care, April 19, 2018
Thank you for such a wonderful review. We appreciate you taking the time to share this.
Written by a customer while visiting keurig.com
Customer Rating
4
Fast and easy
on February 6, 2018
Posted by: noor2001
from Dearborn Heights, MI, USA
Gender:Female
I love how fast and easy it is. I am so happy i got a chance to try it out. I wake up in the morning with my coffee ready. I am a college student so i'm always in a rush. This is a great tool saves me money and time. I have gotten this for testing purposes from influenster and can't be grateful enough. This is an honest review. I have only problem which is the iced coffee. It comes out hot and doesn't come out cold. You have to fill up the whole cup with ice. And you can't pick a cup size for the iced coffee.
I would recommend this to a friend!
Response from keurig.comBy KH, Consumer Care, April 19, 2018
Thank you for taking the time to share this. We appreciate the love.
Written by a customer while visiting keurig.com
Customer Rating
1
Bad experience
on March 13, 2019
Posted by: Imilya
from Chicago
Gender:Female
I have bad experience with this one cuz always the part when you. Put the coffee pods it’s hose down and broke
Response from keurig.comBy Keurig, Consumer Care, March 18, 2019
Let's get you some help with your coffee maker. Please call Customer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Customer Rating
5
great feautres
on February 5, 2018
Posted by: america barr
from McAllen, TX, United States
Gender:Female
I would like to start off by saying that I love the design of this model! it looks sleek and modern! plus it goes great with the rest of my appliances so it fits perfect in my kitchen! I love that there is a strong brew setting and I'm especially in love with the fact that it has an iced coffee setting! that's a plus for me because I don't always like my coffee hot. My coffee comes out perfect every time. Its so easy to set up as well and my husband loves it as well! I received this free to review and I couldn't be happier!
I would recommend this to a friend!
Response from keurig.comBy KH, Consumer Care, April 19, 2018
Thank you for sharing this. We appreciate the love.
Written by a customer while visiting keurig.com