Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
1
Disappointed
on March 8, 2018
Posted by: Trazy
from Massachusetts, USA
I received the k select to replace my 425.So not happy.Big let down.But it was under warranty so I guess this is what they give.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Skeptical
on March 27, 2018
Posted by: patricagorski
from New Jersey, USA
Gender:Female
I am not a daily coffee drinker. I drink it on the weekends as a treat since I have time to enjoy it. I have been using a cheap brand (hamilton beach) single serve coffee maker for about a year and it was okay. It made the coffee well most of the time. I did have a hard time with the water amount though, since their was no line fill indication. Also, my biggest issue was the splashing and uneven pour.
The Keurig K-Elite is no joke! I thought that this machine was overrated. I thought they all were the same, I was wrong! This machine is soooo easy to use and to be honest I haven;t used all the features yet. There is no mess, no major splashing! I've been converted. (I received this product complementary for test purposes. all opinions are experiences are my own).
The Keurig K-Elite is no joke! I thought that this machine was overrated. I thought they all were the same, I was wrong! This machine is soooo easy to use and to be honest I haven;t used all the features yet. There is no mess, no major splashing! I've been converted. (I received this product complementary for test purposes. all opinions are experiences are my own).
I would recommend this to a friend!
Response from keurig.comBy ED, Customer Care, March 28, 2018
We’re so glad to hear you’re enjoying your K-Elite! Thanks for sharing! Cheers!☕️
Written by a customer while visiting keurig.com
Customer Rating
1
This machine is a scam!
on September 17, 2019
Posted by: michelbink
I purchased this brewer because it says it makes iced coffee. In reality it makes iced coffee by putting ice in your cup and does not brew it cold. Definitely not worth spending the extra money for this brewer as it does not do what it says! Buyer beware!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 18, 2019
We appreciate your feedback and apologize for any confusion. The Iced button on our K-Elite coffee maker makes it easy by pre-selecting the perfect settings so you can enjoy a full-flavored, delicious beverage when brewing over ice.
Written by a customer while visiting keurig.com
Posted by: Mardge
Verified Purchase:Yes
This coffee maker is a great improvement over the Keurig coffee maker I purchased several years ago. I especially like the temperature control and the variety of cup sizes available.
Response from keurig.comBy Keurig, Consumer Care, May 4, 2023
Thank you so much for your review and feedback. We are so glad to hear you are enjoying the K-Elite coffee maker. We would love to earn a 5 star rating, so if we can improve your experience, or if you have any questions, please feel free to give us a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Kmn4
Verified Purchase:Yes
This coffee maker is extremely lightweight. It slides on the counter and is NOTHING like my old Keurig. I do not like it nor would I recommend it. It is a Keurig Elite. So disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 27, 2023
We're so sorry to hear you've been disappointed with your K-Elite coffee maker. We appreciate you sharing your valuable feedback, and will be sure to pass your comments along to the appropriate teams. If you ever need assistance, please reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
4
Useful Product, Advanced Technology
on February 7, 2018
Posted by: cheeerrylx
Gender:Female
This is the first coffee maker that I've ever owned in my life, and I have to say that it certainly hasn't disappointed. The instructions provided by Keurig were easy to follow. I like certain features of this coffee maker, such as how the strong brew feature, the hot water feature, and the fact that I can see the water level. However, when I brewed my coffee, I feel as though my coffee tastes a bit watered-down. I'm not sure if this is because of the type of coffee I'm using (which is the Green Mountain breakfast blend) or the number of ounces I pressed. Overall, this new model has a few more advanced features, which comes in handy. I received this product complimentary for testing purposes, but all opinions are my own.
I would recommend this to a friend!
Response from keurig.comBy KH, Consumer Care, April 19, 2018
Thank you for taking the time to share this. We appreciate your feedback.
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed with this brewer!
on February 11, 2019
Posted by: BobT
from Tampa
Gender:Male
I do not like that you can not see water level from the front of this brewer.
I do not like that you can not see the water level from the front of the brewer.
I do not like that you do not have the lift up flap to add water to the brewer like my older one! You have to remove and replace the flap each time you add water.
I do not like that settings sometimes have to be redone to get brewer to brew.
O/W this device makes good Keurig coffe/tea.
I do not like that you can not see the water level from the front of the brewer.
I do not like that you do not have the lift up flap to add water to the brewer like my older one! You have to remove and replace the flap each time you add water.
I do not like that settings sometimes have to be redone to get brewer to brew.
O/W this device makes good Keurig coffe/tea.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 12, 2019
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
1
None
on December 11, 2020
Posted by: Alfeltzaolom
Big headache..not worth the money I spent..great for lining the trash can
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com