Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: mikey 69
Verified Purchase:Yes
This was a replacement for my Keurig coffee maker that I bought 10 years ago. It still works but at times you have to help it go. I hope that this one will be just as good if not better.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 3, 2020
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Stella7
Verified Purchase:Yes
I received the Elite as a replacement for my K400 2.0 and it has a new sleek and elite look to it. I love how it is fashioned so simple. No digital screen to freeze or malfunction. I do not understand the hot or ice buttons in contrast to just pushing a cup size to brew hot water... However during the few weeks I have had it is I can say I enjoy that it is not as loud as the previous ones I've had. Although I am sad that the carafe does not fit and has been discontinued I am pleased with the satisfactory assistance I have received from the staff at Keurig. I give gratitude to their team... Thanks!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 3, 2020
Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Elite!
Written by a customer while visiting keurig.com
Posted by: Lucky1too
Verified Purchase:Yes
Day 1 and I report that I am extremely happy and hope this continues! My last Kerrigan lasted8 years before having any problems.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 9, 2020
Thank you so much for taking the time to review your K-Elite! We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed
on September 5, 2020
Posted by: sagmom
I had an older Keurig machine that developed a leak that I needed to replace.. I am disappointed with the newer design. I am visually impaired and find the angle of the top with the controls very, very difficlult to use and the color and small print on the controls very difficult to see. Too many buttons have to be found and pressed to get one cup of coffee. I vey much preferred the older models and will look for a replacement from another company for future use. Maybe Keiutig engineers will pretend to be short and visually impaired when then design a new model.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 10, 2020
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review.
Written by a customer while visiting keurig.com
Posted by: Sandandsteve
Verified Purchase:Yes
Bought new machine because coffee tasted bitter on older model. No improvement with new machine
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 11, 2020
We're sorry to hear about this. Our Customer Care team would love the opportunity to try and resolve this. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Nyjoe
Verified Purchase:Yes
Love the ease of use. Great to use and highly recommended
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Love my new Keurig coffee maker! Looks great on my counter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AngieP
Verified Purchase:Yes
I bought this coffee maker a month ago, and it is wonderful. My favorite feature is that I can get a wonderful cup of ice coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com