Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
5
I Like all the new features and the cup sizes
on June 20, 2018
Posted by: lee82
from Baytown TX
Gender:Female
I bought this a few weeks ago and have looked forward to using it everyday.
I would recommend this to a friend!
Response from keurig.comBy LC, ConsumerCare, June 21, 2018
Thanks for the shout out lee82! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Has many great features
on September 2, 2018
Posted by: wmmayer1973
I bought this and much better machine then the previous 2.0.Works great makes great tea and coffee.Has all the good features!!!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 4, 2018
We’re so glad to hear that you’re enjoying your K-Elite coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
3
Replacement machine
on November 6, 2018
Posted by: pilotbill13
from Wisconsin
Gender:Male
This brewer was sent to replace my previous machine. It did not have some of the features that the old one had.
Positives: Brews a good cup of coffee. Has a "strong" button, an Ice Tea button, as well as the various sizes of cups buttons. Cannot brew a carafe either.
Negatives: The "programable screen is very hard to use and not intuitive. The on time and off time works part of the time.
The water reservoir lid is not hinged, and it does not have the lights that let you see the level line and find the brewer at a glance when it is dark and you do not really want to turn on a light. Also, I believe the reservoir is a little larger as it can brew a carafe, also.
Positives: Brews a good cup of coffee. Has a "strong" button, an Ice Tea button, as well as the various sizes of cups buttons. Cannot brew a carafe either.
Negatives: The "programable screen is very hard to use and not intuitive. The on time and off time works part of the time.
The water reservoir lid is not hinged, and it does not have the lights that let you see the level line and find the brewer at a glance when it is dark and you do not really want to turn on a light. Also, I believe the reservoir is a little larger as it can brew a carafe, also.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 7, 2018
We appreciate your review and feedback.
Written by a customer while visiting keurig.com
Posted by: danimarie
from Texas
Gender:Female
Verified Purchase:Yes
I have been a Keurig owner for about 10 years. We liked our Keurig so much we have given 5 Keurig's as gifts.
I have had the new Keurig K-Elite for about 3 weeks now and absolutely love it. The hot water feature as well as the iced feature are both great. I will continue to recommend the Keurig coffee maker as well as the company.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 11, 2019
Thank you so much for your kind words. We are so happy you are loving your K-Elite coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
1
auto on feature
on June 12, 2019
Posted by: very upset
from WI
Bought this model for the auto on feature sometimes it works sometimes it doesnt same with auto off very disappointed
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 14, 2019
Thank you for your review and feedback. We're sorry to learn your coffee maker is not functioning properly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, Est. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Posted by: Thelaw081
from New Jersey
Gender:Male
Verified Purchase:Yes
These is the 5th keurig machine. I must say, this is the best one by far.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 19, 2019
Thank you for your review. We are happy you are loving your K-Elite!
Written by a customer while visiting keurig.com
Posted by: I have no nickname
Verified Purchase:Yes
My other Kerrigan lasted about 7 years. Hated to have to replace it, but am super pleased with the K-Elite and its features. Especially the iced beverage feature.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 14, 2019
We're glad you're enjoying your K-Elite!
Written by a customer while visiting keurig.com
Customer Rating
1
Wasting my money
on August 16, 2019
Posted by: No more so done
We have had 4 Kerrigan and all have given up the ghost. My first one was a gift and you replaced it. Since then we have purchased 2 more. They do not last if you are using this every day. We wanted it for everyday. We love coffee. We are on our 4th and last one now. My husband has rigged it to where he can use the reusable cup ( using paper clip and clothes pin. ) I am using my old reliable mr. coffee. I was looking at the Keurigs to see the prices, so over priced. When they don’t last a year. I don’t recommend these. When on SS you have to watch every penny.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 20, 2019
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com