Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: S8lver10
Verified Purchase:Yes
I just received this and in two weeks stopped working. I would like some feedback as soon as possible!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 20, 2022
We're sorry to hear that your K-Elite coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
One week old, already has problems
on March 14, 2018
Posted by: LongTimeKeurig
from NM
Gender:Male
Yes, I was dumb enough to actually buy one... Shuts off and on intermittently regardless of whether it is on or off to start with.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, April 5, 2018
Thank you so much for taking the time to review your brewer. We’re sorry to learn about your experience and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
5
I love coffee and I love Keurig!!
on March 8, 2018
Posted by: ccallorina
from Henderson, NV, USA
Gender:Female
I love everything about the Keurig K-Elite. The design is beautiful. The ease of use is amazing. It's so convenient. It's easy to clean which is definitely a plus. The coffee flavors are delicious and I love how you can also brew tea and make non-coffee beverages. I like how versatile this product is. If I want hot coffee or an iced beverage, I can have it all with the Keurig K-Elite. I've owned tons of different coffee makers and have previously owned an older version of this brand but this is hands down one of the Best!! There is honestly nothing negative I have to say about this product. It is perfection and I wouldn't change a thing. I received this product complimentary for testing purposes, and all opinions are my own.
I would recommend this to a friend!
Response from keurig.comBy KH, Consumer Care, April 19, 2018
Thank you for sharing, we appreciate the love.
Written by a customer while visiting keurig.com
Customer Rating
5
THANK GOD FOR KEURIG
on March 30, 2018
Posted by: zeee
from florida
Gender:Female
So I received this product about two months ago, been using it like crazy ever since than. I absolutely love it, I have never owned a coffee maker like this before! I'm so glad to have came across it. I use to ALWAYSS buy my hot coffees, or my favorite vanilla iced coffees just from Dunkin donuts because they were the ONLY ones to always make it just how I like it and honestly this product changed it all, not to be so dramatic. it saves me time and money. I can just easily make it at home myself , and make as many as I want whenever I want, which is the best part. the instructions were a bit complicated to follow at first but now its so simple now that I have gotten so use to it. I'm addicted to coffee I think? I mean I drink coffee everyday twice a day.... I don't ever want to get rid of my Keurig. I'm obsessed I really liked design of the product, it looks so fancy yet neat. it makes my coffee just how I want it, it has deff replaced Dunkin for good! a good pro tip about Keurig is to constantly keep it clean and checked for the best coffee served everrrrrr. i have received this product from influenster to share my experience with you guys.
Response from keurig.comBy KH, Consumer Care, March 31, 2018
Thank you for a wonderful review. We appreciate you taking the time to tell us the things you love about your K-Elite brewer. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Joeys Chick
Verified Purchase:Yes
I guess we must love this coffee maker as it's our second one. When the other one gave up after many years of making many cups of coffee we replaced it with the identical model. The creatures are great and something for every taste and need.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 3, 2025
Thank you for your review and feedback! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on November 19, 2018
Posted by: Elsie6366
from Phoenix
Gender:Female
Sadly my first Keurig died so I purchased another and this one is so loud and noisy, plus instead if having hot water ready, you have to wait for it to heat up before you can brew. So disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 20, 2018
We appreciate your review and feedback.
Written by a customer while visiting keurig.com
Customer Rating
5
Everything You Need In The Most Convenient Package
on March 3, 2018
Posted by: SusieV
from San Antonio, TX, USA
Gender:Female
My family is incredibly low maintenance and slow to change, especially when it comes to technology so I was doubtful they would take to this new coffee gadget. However, it was only a matter of days before all 5 people in my household were consciously buying or planning to buy new pods to use with this Keurig! It's just so easy to use and so much faster than drip. The controls are simple, and you can control how much you want in a serving, from a tiny cup of tea to a huge travel mug. You even have the option of making your brew stronger or iced.
I found myself making up reasons to use it since the experience is so satisfying (makes me think of hitchhikers guide to the galaxy). Its been a little more than a month and I've yet to have any issues with it whatsoever. What I have noticed is that I and my family are much more enthusiastic about rolling out of bed to make our daily joe.
If keeping things easy and simple is a priority in your life then I'd definitely recommend this model. In the beginning, I was doubtful that we would be willing to change our shopping and spending habits to use this Keurig but I was soon surprised. I had no idea how annoying and frustrating standard coffee makers were until I started using this and now I'm glad I switched.
I found myself making up reasons to use it since the experience is so satisfying (makes me think of hitchhikers guide to the galaxy). Its been a little more than a month and I've yet to have any issues with it whatsoever. What I have noticed is that I and my family are much more enthusiastic about rolling out of bed to make our daily joe.
If keeping things easy and simple is a priority in your life then I'd definitely recommend this model. In the beginning, I was doubtful that we would be willing to change our shopping and spending habits to use this Keurig but I was soon surprised. I had no idea how annoying and frustrating standard coffee makers were until I started using this and now I'm glad I switched.
DISCLAIMER: I received this product complimentary from Influenster for a review. However, as always, my opinions are my own.
I would recommend this to a friend!
Response from keurig.comBy KH, Consumer Care, April 19, 2018
Thank you for taking time to share this. We appreciate the positive review.
Written by a customer while visiting keurig.com
Customer Rating
4
Makes great coffee!
on February 7, 2018
Posted by: Tara055
from Clayton, NC, USA
Gender:Female
I was sent this Keurig complimentary from Influenster for testing and review purposes. This Keurig is super easy to use. Fill it up with water, press the power button, and let the water heat up! Then, choose the size of the cup of coffee (small, travel, even iced coffee...yes...you saw that right...ICED! I used it with the Donut Shop K-Pods and it works great I absolutely loved it! Tasted super yummy, strong (but not too strong), and was super quick. The only down side to this Keurig is I have never been able to fit the piece with the filter into the side where the water goes. It will not latch. I have even tried others to get it to latch and I can't get it. However, if you use filtered or bottled water like I do, then this isn't an issue you don't really need the filter. I do feel as if the bottom piece where you set the coffee mug could have been made a little better (feels a little flimsy and cheap) but other than that I think this Keurig is 100% worth the money. A big thank you to Keurig and Influenster for letting me try this out to review!
I would recommend this to a friend!
Response from keurig.comBy KH, Consumer Care, April 19, 2018
Thank you for taking the time to share this. We appreciate the love!
Written by a customer while visiting keurig.com