Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
4
Really impressive!
on March 30, 2018
Posted by: khoppe13
from Elizabethtown, PA, USA
Gender:Female
I received this complimentary from Influenster. I love the sleek silver design. I am not normally someone who likes Keurigs. However, I love that the strong button actually makes your coffee stronger. I love the clear filter that shows how much water I have left in the tank. My only issue is that the iced coffee button does not actually make iced coffee. It makes hot coffee that you then have to pour over ice which I'm not sure what the point is. However, I love this and I will continue to use it.
I would recommend this to a friend!
Response from keurig.comBy LC, ConsumerCare, April 21, 2018
Thank you for such a detailed, positive review. We appreciate you taking the time and pointing out all the features on the K-Elite brewer. We hope you continue to enjoy your brewer. Thank you!
Written by a customer while visiting keurig.com
Customer Rating
1
great coffee...and that's about it
on November 30, 2019
Posted by: phonejack11
I've been a long time user of Keurig coffee makers and have never had problems until now. The "add water" doesn't work properly. For example if I'm going to make a 12oz cup of coffee and there is only 8 oz of water in the reservoir the coffee maker should indicate "add water" and it doesn't. Happened just this morning. So, a waste of a K-cup, and I've had several and more importantly one of these day's the pump will burn out. Now I must add that Keurig did send me a replacement reservoir which didn't solve the problem. I've also had problems with the auto turn on feature...it works half the time. On a positive note it does make a great tasting cup of coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 3, 2019
We're sorry that your K-Elite coffee maker is not working properly and that the part we sent did not resolve the issue. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue.
Written by a customer while visiting keurig.com
Posted by: Onyx694
Verified Purchase:Yes
My machine make the best cup of coffee...I would recommend...
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 12, 2020
Thank you so much for taking the time to review your K-Elite. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
4
A worthy successor!
on June 5, 2018
Posted by: Ninjakitty37
from Houston, TX, USA
Gender:Female
my original keurig 350 classic! First one I ever owned and was the first appliance plugged in when we moved into our first house! I love it!! It wasn't perfect .. It was Heavy and seemed to take too long to heat up
but I still loved it and it made a fine cup of ☕.. Fast forward four years ... Experienced our first Hurricane (one of the worst on record) .. Harvey... Boo!! Well one week and four feet of water later and everything is Gone!! Including my keurig!! Well its been 8+ months.. Back in the house and DONE!! Just recently my father in-law with my hubby drove down to Houston for a visit.. Well on the way he picked up a little something to make sure we had coffee in the house! Showed up with this brand new keurig elite!! It was leaps and bonds better just out of the box!! Once we got it fired up .. WOW!! This machine is something else.. Perfect temp and perfect flavor one the first cup!!! My old one took a while to get it right !! Not this one!!
but I still loved it and it made a fine cup of ☕.. Fast forward four years ... Experienced our first Hurricane (one of the worst on record) .. Harvey... Boo!! Well one week and four feet of water later and everything is Gone!! Including my keurig!! Well its been 8+ months.. Back in the house and DONE!! Just recently my father in-law with my hubby drove down to Houston for a visit.. Well on the way he picked up a little something to make sure we had coffee in the house! Showed up with this brand new keurig elite!! It was leaps and bonds better just out of the box!! Once we got it fired up .. WOW!! This machine is something else.. Perfect temp and perfect flavor one the first cup!!! My old one took a while to get it right !! Not this one!!
I would recommend this to a friend!
Response from keurig.comBy Consumer Care, June 5, 2018
Thanks so much for taking the time to review your brewer. We're glad you're enjoying it. Cheers!
Written by a customer while visiting keurig.com
Customer Rating
1
Replacement with same issues
on July 12, 2019
Posted by: wen3
This is a replacement brewer and it does the same exact thing that the other one did-won't brew more than one cup at a time (have to wait 5 minutes in between) and drips cold water after putting the kcup in.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 16, 2019
We are sorry to hear about the issues you have faced with your K-Elite coffee maker. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we're here to help you.
Written by a customer while visiting keurig.com
Customer Rating
1
No users manual
on January 1, 2020
Posted by: Disappointed Terrie
There is no user’s manual and the coffee won’t brew.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 8, 2020
Thank you for your review. You'll find the full Use and Care Guides for our Keurig coffee makers on the Support pages of our website: https://dam.keurig.com/content/dam/public-assets/kcom_support/7297_KEUR_KElite_UCG_Digital.pdf
We hope this is helpful but if you need any assistance with your coffee maker, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
We hope this is helpful but if you need any assistance with your coffee maker, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Best So Far
on July 18, 2020
Posted by: Jimboman
I have owned three machines in the past and this is the best one yet!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 22, 2020
Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Elite!
Written by a customer while visiting keurig.com
Customer Rating
1
Over engineered. Garbage
on June 24, 2021
Posted by: NopeNeverAgain
No matter what you do, what settings you use the coffee is watery. They’ve messed with what used to be a great machine. What a colossal disappointment
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 24, 2021
This is not the experience we would like you to have with your K-Elite coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com