Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
1
Possibly a good buy for a 6-month coffee maker
on October 6, 2022
Posted by: caligal10
Truthfully this is the 4th Keurig I have purchased in less than 5 years. I only buy Keurig again because I hate to waste the already purchased coffee pods which are costly. I follow all maintenance instructions but the Keurigs soon cease working. We use soft water and water that comes through a water purifier. I have been unable to figure this out.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 18, 2022
This is not the experience we would like you to have with your K-Elite coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Customer Rating
1
Too quirky to be a Keurig
on November 9, 2022
Posted by: TJ123
My fourth Keurig has turned out to be by far my worst. Needs to be re-set by unplugging it and plugging it back in almost every day, otherwise the blue selection lights will not light up and you can’t get a cup of coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 9, 2022
Thank you for reviewing your coffee maker. We're sorry to learn that your K-Elite coffee maker is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Posted by: NotCoffee
Verified Purchase:Yes
Coffee? Nope brown hot water! The water runs through the coffee pods like a water faucet was turned on!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 29, 2022
Thank you for sharing your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: VettaRN
Verified Purchase:Yes
I’m so glad I upgraded my older Keurig for a newer one. This one is much quieter and lighter. Also holds more water and I don’t have to refill as often.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 31, 2023
We love that you are enjoying all the upgraded features on your new K-Elite coffee maker! Thank you for sharing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Coffee
on April 1, 2024
Posted by: ChevyMan57
This is the second Keurig K-cup coffee brewer I have owned. It does not seem to be as sturdy a unit as the first, but it does make a much better tasting coffee. It seems to be very light weight as opposed to the first brewer which was nearing 15 years old. Time will tell but for now very satisfied.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 2, 2024
We're so glad to hear that you are enjoying a great cup of coffee with your K-Elite coffee maker! Thank you for sharing your review.
Written by a customer while visiting keurig.com
Posted by: RDOLE
Verified Purchase:Yes
This is the third or fourth coffee pot that I’ve gotten from Keurig and have gotten great services from all of those past and present! Price is right, operability is great, And I love them.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 18, 2024
We’re so glad to hear that you’re loving your new K-Elite coffee maker! Thank you for being a member of the Keurig family. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Elk Man
Verified Purchase:Yes
Bought for an Elks Lodge Hospitality suite. MUCH EASIER than making pots of coffee. People can choose what flavor and how strong. MADE MY LIFE EASIER!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
We are so glad to hear that the K-Elite brewer makes it easier for everyone to enjoy the perfect cup of coffee!
Written by a customer while visiting keurig.com
Posted by: A Peake
Verified Purchase:Yes
Really liked this Keurig, easy to use, big water storage, very happy with my purchase.
Response from keurig.comBy Keurig Consumer Care, July 31, 2025
We are thrilled to hear that you are loving your coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com