Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Charles DeVoogd
Verified Purchase:Yes
Have had a kuerig for many many years. Love it. Just bought a new one because ours finally gave out because we have hard water. Still worked but because of the hard water and years of service didn't get a full cup so we bought a new one.
Response from keurig.comBy Keurig Consumer Care, October 13, 2025
We’re so glad to hear that you’re enjoying your K-Elite coffee maker! Thank you for being a member of the Keurig family Charles. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Best yet
on January 9, 2019
Posted by: Shameless
from INGLESIDE ILL
Gender:Female
I've had this for 2 weeks and love all the features.Everyone gets their coffee custom made and I really love how great the Ice coffee is. I'VE gotten to only like mine from home.I can get sick from coffee easy and have never from Keurigs k cups.I know everyone will love as much as me.I have owned Keurig machines since very bbeginning.This one is my favorite
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 11, 2019
We’re so glad to hear that you’re enjoying your new K-Elite coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Love The Size
on April 14, 2018
Posted by: Beachgirl
from Boonville, IN
Gender:Female
This is my third Keurig in the past several years!! I even have my husband using the Keurig!! Also have several friends using them now!!
I would recommend this to a friend!
Response from keurig.comBy LB, Customer Care, April 15, 2018
Thank you for your feedback and review. We're happy to hear that you (and your husband!) are enjoying your brewer. Cheers!
Written by a customer while visiting keurig.com
Customer Rating
5
Works great!
on May 10, 2020
Posted by: Anonymous
Wife's parents have one, love how quickly it makes the coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 14, 2020
Thank you for sharing your review with us. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: DMSD
Verified Purchase:Yes
Consistently trips circuit breakers regardless of which outlets we plug it in to. And sporadically releases water when not in a brew cycle. When it works, we’re happy with it and like the design. Can’t recommend though due to breaker issue.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 30, 2021
We're sorry to hear that your K-Elite coffee maker is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
5
Added to our shop to sell coffee and iced coffee
on October 18, 2025
Posted by: The carnivore
Verified Purchase:Yes
Great machine for the money. Easy to use and very stylish.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 22, 2025
We’re so glad to hear that you’re enjoying your K-Elite coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Water dose not get hot
on March 10, 2020
Posted by: Mustafa847
Bought this machine my coffee is cold tryed everything paid a lot for this what to fo
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 11, 2020
This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
1
This model is definitely a lemon!
on October 8, 2020
Posted by: Deeartist
I have used and loved Keurig coffee makers for over a decade, and this model is the only one that has given me trouble...twice so far. I am now on the replacement I was sent when the first one stopped "purging" (I think that's what it's called) at the end of the brew cycle and dripped constantly. The one I have now started doing the same, and now it will randomly brew a second cup immediately after finishing the first, without me doing anything. I have get another mug on there immediately or water will just go everywhere. It does this no matter what size I originally choose to brew. It is bizarre, ridiculous and a huge hassle - (not to mention a big waste of water during our CA drought.) I will not replace this with the same model, since it is obvious the problem is not unique to the one I received. It's a shame that it is still being sold - buyer beware!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 9, 2020
We're sorry that your coffee maker is not working properly. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue.
Written by a customer while visiting keurig.com