Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
1
Poor features
on May 17, 2020
Posted by: Conniely
Coffee is not very hot. I can't see the water level from the front.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 20, 2020
Have you tried reaching out to our consumer care team regarding your coffee maker? 866-901-2739 We are here to help!
Written by a customer while visiting keurig.com
Posted by: Jade 51
Verified Purchase:Yes
My keurig k- Elite single serve coffee maker was a gift for my husband. He liked it alot! It is well built, brews well and was shipped in a timely ma ner! - We were very Happy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Phil21
Verified Purchase:Yes
I ordered this machine to up grade my old one. The machine arrived in good condition
when It was supposed to. I have tested it each day and it has what I was looking for.
My overall experience From ordering to using was excellent. I expected this as my long
at home delivery is of top draw,
when It was supposed to. I have tested it each day and it has what I was looking for.
My overall experience From ordering to using was excellent. I expected this as my long
at home delivery is of top draw,
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Poor choice
on January 6, 2021
Posted by: Not happy at all
I have a Kerrigan coffee maker. The small thing the pod fits onto is the only thing comes out clean. I cannot get into the area that little piece fits into. Therefore there is no way to properly clean it. I hate it, I know it gross in there and the coffee doesn’t taste right. My old Kerrigan came apart for easy and thorough cleaning. I can’t find that model any longer. I absolutely hate this machine. It is sickening to me that it cannot be cleaned properly. It actually gags me and I can’t drink from it! Looking for another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kathy Trainor
Verified Purchase:Yes
I am enjoying my new Keurig Elite with the extra button for STRONG that I like.
Written by a customer while visiting keurig.com
Posted by: Alec4
Verified Purchase:Yes
Bought this for my wife for Christmas and every time we use it this machine trips the breaker. I would return it but we threw the box away. Works well enough after I reset the breaker I guess?
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 11, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Elite coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
1
Poor at Best
on January 28, 2021
Posted by: KatieB
This is the loudest Keurig coffee maker I've had. The instructions state that you can adjust the temperature, but does not tell you how. There is no button for it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 31, 2021
Have you tried reaching out to our consumer care team regarding your K-Elite coffee maker? 866-901-2739 We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Wish I could return this. It is garbage!
on February 23, 2021
Posted by: MsKim
This is my 5th Keurig brewer and sorry to say it will be my last. I’ve previously given K-brewers as gifts and used at home and in my office. I received the brewer today and immediately unpacked it since I was anxious to get back to K-brewing. What a disappointment!!!! The whole thing is cheap flimsy plastic. The water reservoir is such thin plastic I was afraid it would crack when I took it off to fill it. The K-cup holder is barely sturdy enough to open and close, and does not open wide enough to insert my reusable filter. The controls are on the top of the brewer. I am 5’4” and since I keep my brewer on a utility stand in my pantry, I will need a step ladder to use it. Very, very disappointed. I wish I could return it. I will be looking for a alternative brand to purchase in the future.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 24, 2021
We appreciate your review and apologize that we could not meet your expectations with the K-Elite coffee maker. We will pass your feedback onto our product development teams for review.
Written by a customer while visiting keurig.com