Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
5
Love all the cup sizes and the extra strong coffee
on March 6, 2020
Posted by: heim
Verified Purchase:Yes
This was a birthday present from my son, love the color and all the features.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 11, 2020
Thank you for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Customer Rating
2
suddenly stopped working
on May 4, 2020
Posted by: Babo
I love the looks and even the function of this coffee maker up until it suddenly just stopped working, after only 3 months of use! I have purchased a number of Keurig coffee makers for my own use, as well as gifts for our children for Christmas. I'm very disappointed that this one stopped working so quickly. Maybe it is just a lemon. I don't know. My husband and I have gone over every step of our use of this coffee maker and can't find anything we could have done wrong to cause the problem. Please advise. Sincerely, Joy Humborg
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 6, 2020
Have you tried reaching out to our Consumer Care team regarding your coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Written by a customer while visiting keurig.com
Customer Rating
1
Poor features
on May 17, 2020
Posted by: Conniely
Coffee is not very hot. I can't see the water level from the front.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 20, 2020
Have you tried reaching out to our consumer care team regarding your coffee maker? 866-901-2739 We are here to help!
Written by a customer while visiting keurig.com
Posted by: Jade 51
Verified Purchase:Yes
My keurig k- Elite single serve coffee maker was a gift for my husband. He liked it alot! It is well built, brews well and was shipped in a timely ma ner! - We were very Happy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Phil21
Verified Purchase:Yes
I ordered this machine to up grade my old one. The machine arrived in good condition
when It was supposed to. I have tested it each day and it has what I was looking for.
My overall experience From ordering to using was excellent. I expected this as my long
at home delivery is of top draw,
when It was supposed to. I have tested it each day and it has what I was looking for.
My overall experience From ordering to using was excellent. I expected this as my long
at home delivery is of top draw,
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Poor choice
on January 6, 2021
Posted by: Not happy at all
I have a Kerrigan coffee maker. The small thing the pod fits onto is the only thing comes out clean. I cannot get into the area that little piece fits into. Therefore there is no way to properly clean it. I hate it, I know it gross in there and the coffee doesn’t taste right. My old Kerrigan came apart for easy and thorough cleaning. I can’t find that model any longer. I absolutely hate this machine. It is sickening to me that it cannot be cleaned properly. It actually gags me and I can’t drink from it! Looking for another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kathy Trainor
Verified Purchase:Yes
I am enjoying my new Keurig Elite with the extra button for STRONG that I like.
Written by a customer while visiting keurig.com
Posted by: Alec4
Verified Purchase:Yes
Bought this for my wife for Christmas and every time we use it this machine trips the breaker. I would return it but we threw the box away. Works well enough after I reset the breaker I guess?
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 11, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Elite coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com