Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Shame
Verified Purchase:Yes
Absolutely hesitant to start using number 5 coffee maker from Keurig - if this one stops working for no reason at all, IT WILL DEFINITELY MY LAST!
I will be purchasing a different brand.
I will be purchasing a different brand.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, November 2, 2023
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
4
Good coffee maker. However
on December 11, 2018
Posted by: AnneMarie19
from Pottstown Pa
Gender:Female
I bought this a few days ago to replace the 2.0. I was disappointed I have to set the brew to strong every time I make a cup of coffee. The 2.0 allowed you to program strong coffee once and every cup would be strong. Not a deal breaker. But annoying just the same.
Response from keurig.comBy Keurig, Consumer Care, December 12, 2018
We appreciate your review and feedback!
Written by a customer while visiting keurig.com
Posted by: Anonymous
from Lee's Summit Missouri
Gender:Male
Verified Purchase:Yes
When I made the decision to use the money I had been saving for the purchase of a coffeemaker, the next decision was which coffeemaker? I wanted to go the Keurig route, as it seemed the direction coffeemakers were heading, plus I liked the ease the pods presented in brewing. The only question for me to answer was which Keurig. Since I was saving money for the purchase, there was no need to acquire the least expensive unit; yet, likewise, the most expensive wasn't necessarily what I needed either. Thus I studied them all. I asked whom I could ask. And it was the K-Elite Single Serve which stood out as the choice for my needs. It had the detachable water reservoir I sought. Its look was sleek without being ostentatious. It offered programmable features I have yet to fully delve into. And it brews a darn good cup of coffee. It's not too strong; it's not too weak. It's just right..
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 28, 2019
Thank you for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: ALFRED
from Lovell, Maine
Gender:Male
Verified Purchase:Yes
So far, I enjoy using the replacement. I have yet to descale the unit.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 3, 2019
Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Loved it...for a month
on October 19, 2019
Posted by: Amber1313
I bought this in March. In June it started shutting off in the middle of the cycle plus I would get coffee grounds in my cup. I called and got a replacement. Within a month of receiving that one it started doing the same thing. We have the same model in our office and it now does the same thing. This was an upgrade from my old machine which I loved. I will stay with Keurig but not this model.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 22, 2019
Hi Amber, we are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: Sueber
Verified Purchase:Yes
Bought this model to replace another that broke 2 weeks ago. Can't imagine not having my Keurig. It was terrible having to wait for it to be delivered and it was only 3 days
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 3, 2019
Thank you so much for your review. We hope you are enjoying your K-Elite coffee maker.
Written by a customer while visiting keurig.com
Customer Rating
5
My First Keurig
on December 1, 2019
Posted by: Kacey
Husband bought this for me for Christmas! I wanted the smaller version in Red but he said they were sold out. So, He went the next size up. I have tried the Swissmiss Hot Choc. pod and I was estatic! It was awesome! I tried the other coffee pods..except Green Mountain. He got me the reuseable filter also, which I have tried my Dunckin Donuts Coffee. I love that I can make my favorite ground coffee in it too. My husband still uses the Mr. Coffee Maker, lol, will change his mind in NO TIME! He will realize he can make our Folgers coffee grinds per cup rather than brewing a 12 cup caraf'. We waste most of that. I am so happy so far with my KEURIG K-ELITE SINGLE SERVE COFFEE MAKER!!!!!! Just ordered the Swiss Miss Hot Choc. pods because they said me a code in email . Cant beat that!!!!! Thank you KEURIG!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 4, 2019
Thank you so much for reviewing your coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Fritz 212
Verified Purchase:Yes
I bought this a few weeks ago and the additional drink sizes + iced options are wonderful for me ...
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 20, 2019
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Elite.
Written by a customer while visiting keurig.com