Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Terrible coffee maker
Verified Purchase:Yes
First you find coffee grounds in the cup and next day it wont work
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 5, 2023
We are sorry to learn that your K-Elite coffee maker is not functioning correctly. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Norm S
Verified Purchase:Yes
We had the same model for about six years. It developed a leak, so it was time to replace it.
Written by a customer while visiting keurig.com
Customer Rating
5
Best of three
on May 14, 2020
Posted by: wallyjack
Me and this Keurig Elite got off to a slow start--had it for 10 days before I got a Keurig reusable filter as I'm not one for pods(and thanks Keurig and apologize to the customer service lady that was explaining things--unfortunately, I had the "old" reusable filter assembly and didn't realize she was referring to the new style reusable filter). Got the ball rolling yesterday and I'm very happy with the Elite. Works great and coffee is hotter than the one it replaced. Hot water feature is a plus as I drink a lot of tea also. Second customer service rep was pleasant also and kind of set me on the right track with the new filter assembly. Ordered 3 more of them as we use flavor coffee now and then and want to have separate filters for that. Mine is the brushed silver and looks great on my counter. The only mess up with setting it up was my fault when I set the clock--set for Am and should of been PM. Found out this morning when it wasn't on at 0530. All fixed now. A great machine so far and easy to navigate--my GF, showing some signs of memory lost has been able to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 20, 2020
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Elite.
Written by a customer while visiting keurig.com
Customer Rating
5
Added to our shop to sell coffee and iced coffee
on October 18, 2025
Posted by: The carnivore
Verified Purchase:Yes
Great machine for the money. Easy to use and very stylish.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 22, 2025
We’re so glad to hear that you’re enjoying your K-Elite coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Love the many cup sizes brew strength.
on January 9, 2019
Posted by: DarB
from Texas
Gender:Female
I received this Keurig for Christmas and I absolutely love the many features this model offers ,I have been a Keurig user for many years and thus is my favorite .
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 11, 2019
Thank you so much for your review. We are glad you are enjoying your coffee maker.
Written by a customer while visiting keurig.com
Customer Rating
5
We love our K- Elite
on December 6, 2018
Posted by: GaryCarolyn
from Iowa
Gender:Male
We Bought our K Elite about a month ago to replace an older one And it is top of the line. Works great I would recommend it to someone that like great coffee and optional Hot water or stronger coffee in a push of a button. I hope it last for many years.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 6, 2018
We love hearing this! Thank you for your review and feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
A very hot cup of coffee!
on March 7, 2018
Posted by: robbo980
from Southern California
Gender:Male
Just purchased the K-Elite and I'm very happy with it. Simple controls, easy setup, and a very very hot cup of coffee. I like how I don't have to wait by the machine as it warms up, so that I can push the button to start brewing... Just turn it on, insert the pod, push the appropriate size brew button, and let the machine get hot and make the coffee.
I would recommend this to a friend!
Response from keurig.comBy KH, Consumer Care, April 19, 2018
Thank you for sharing this, we appreciate the positive review.
Written by a customer while visiting keurig.com
Customer Rating
1
Not hot coffee
on March 8, 2021
Posted by: Maru2021
The final results is medium to cold coffee I have been using my Italian brewing coffe maker for years and you get a hot hot coffe, for the money I paid I have to put the coffee in the microwave this is a rip off NOT A CUP OF HOT COFFEE I WANT MY MONEY BACK
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 17, 2021
Thank you for your review and feedback. The K-Elite coffee maker has temperature control which allows you to adjust the temperature from 187° – 192°. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com