Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
5
It does what it Is designed to do Very very well
on March 30, 2019
Posted by: Fud Dud
from Mid west
Gender:Male
Verified Purchase:Yes
I like the additional features that this model has.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 1, 2019
Thank you so much for reviewing your K-Elite coffee maker and for your feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Barb20000
from Fl
Gender:Female
Verified Purchase:Yes
Not the quality machine it once was. I've had many, this is the worst! Plastic, lightweight ..looks great in my new kitchen...but I love coffee!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 25, 2019
Hi Barb, thank you for your review. We're sorry to hear you're disappointed with your new K-Elite coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1
It was nice but only lasted a month
on November 18, 2019
Posted by: Nancej
I bought this a month ago and we liked it. Until today when I went to make my coffee and it just shut right down. Tried it again and it did the same thing. Very disappointed
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 21, 2019
Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
My daughter needed a new coffee maker and based on my experience with the Keurig products, the Keurig K-Elite was purchased for her -- serves her needs perfectly!!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 4, 2019
Thanks for the amazing review! We really appreciate it.
Written by a customer while visiting keurig.com
Posted by: FSI SS
Verified Purchase:Yes
Classy, stylish, and professional. K just keeps out doing themselves!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 3, 2019
Thank you so much for reviewing your K-Elite coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Questionable quality
on July 25, 2020
Posted by: olds442
When it works it great, I have had this model replace 3 times keurig, so far and each time cause, I when turned it on it randomly instantly start going threw the entire water tank and once tank is empty it will keep trying to pull water it will keep trying pull water even after i remove the tank that was empty. this happen so often I had to turn off AUTO on cause it would walk in to kitchen in morning and all the water that was in the tank on my counter and floor. I only use Filter water or bottled dont want to leave on always,which my only option this only happen when first turned on day and at random.
Response from keurig.comBy Keurig, Consumer Care, July 29, 2020
Hi and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your K-Elite. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. At your earliest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
5
consistent performance
on August 16, 2020
Posted by: david36
this was a gift from my daughter18 months ago and has performed without a problem until recently. need some tech advice. recently after a pod is placed in the machine, it will run for about 3 - 4 seconds then it stops with a click sound. I have descaled it but to no avail.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 19, 2020
We're sorry to hear that your K-Elite is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
5
Great design.
on August 21, 2020
Posted by: DJBOX
We remodeled the kitchen and decided to put in a coffee bar so we upgraded to the Elite and absolutely love it. It has everything you need and the price was perfect.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 25, 2020
We’re so glad to hear that you’re enjoying your new K-Elite coffee maker! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com