Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
5
Warranty Replacement
on June 30, 2018
Posted by: Dan69
from Green Cove Springs, FL, USA
Gender:Male
Just received this New model. Replaced my second 2.0 Version.
So far I am very impressed with it. Doesn't have some features that other did. But it is working extremely well. Best design I think this model is so far.
So far I am very impressed with it. Doesn't have some features that other did. But it is working extremely well. Best design I think this model is so far.
I would recommend this to a friend!
Response from keurig.comBy LC, ConsumerCare, June 30, 2018
Thank you for your review, Dan69. We hope you continue to enjoy your brewer! Cheers!
Written by a customer while visiting keurig.com
Customer Rating
5
First Keurig... Couldn’t be happier.
on December 31, 2018
Posted by: Sader95
from Dallas, Texas
Gender:Male
My wife works for a large beverage company that was recently purchased by Keurig, so we decided to replace our aging Tassimo with a Keurig Elite. It has been in constant use for tea, coffee, and cocoa since it arrived and we love it. So many more options for beverages and the large reservoir makes it super convenient. Looking forward to years of service from this great machine.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 3, 2019
Thanks for the amazing review! We really appreciate it.
Written by a customer while visiting keurig.com
Customer Rating
5
Nice Improvements over K-250, Large Reservoir
on December 26, 2018
Posted by: BruceA
from Indianapolis
Gender:Male
This was a replacement for previous Keurig that we owned for 7 years. Our previous model had a 52oz reservoir and toward the end (the last year or so) I had to prime the connection between the reservoir and the unit by removing the reservoir and wiping my finger on the intake port EVERY TIME. So needless to say I don't have to do this any more! I have used "the Elite" now for 5 months and really like it. I really like the larger reservoir (72oz) and it DOES make a difference and the additional cup sizes. I am finding that on this particular model it's just easier to fill the reservoir with another container rather than remove from the base because for some reason, replacing the reservoir is just a "tiny bit" more awkward than my last model. The auto-on feature does seem a little flaky....I have it set to come on at 5:30 and stay on for 120 minutes...sometimes it works and sometimes it doesn't. I thought that it must be something I am doing, but I saw another reviewer mention the same thing so thought that I would mention this also. But this is not a big deal because I can simply press the "on" button and it does not take a long time to heat up. Another thing that I noticed that I really like is that even if it's not ready to brew, if you press the "on" button first, THEN put your K-cup in and select the cup size, you can just walk away and it will automatically start to brew once it's ready...only a little over a minute or so. I mention this because I would have to reset the K-cup on my last brewer by activating the handle again AFTER the water was hot. Since I do not have to do this, this is actually my favorite improvement and it greatly mitigates the fact the the "auto-on" feature sometimes does not activate. I would buy this product again.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, December 28, 2018
Thank you so much for taking the time to review your coffee maker. We appreciate the feedback! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Better than previous model
on November 28, 2018
Posted by: Suze FL
from Florida
Gender:Female
I received this as a replacement to the Keurig 2.0 that started leaking after less than a year of daily use. Love the brushed slate in my kitchen and happy with the features, especially the iced coffee. The flavor is more robust without using the "strong" setting. My husband says his hot coffee is hotter and stays that way longer. Here's hoping this model lasts more than a year.
I would recommend this to a friend!
Response from keurig.comBy Consumer Care, Keurig, November 29, 2018
Thank you for your review and feedback. We hope you enjoy your new K-Elite and if you ever need assistance, please call our Consumer Care team at 866-901-2739. We're here to help!
Written by a customer while visiting keurig.com
Customer Rating
5
For Everyone from Coffee Newbies to Experts!
on March 21, 2018
Posted by: sarahgg
I loved the Keurig K-Elite coffee brewer. It's so easy to use, even for someone who's never owned a coffee maker before. The single serve pods are very convenient when I'm in a hurry, but it does seem like this would turn out to be really expensive if I brewed coffee using this everyday.
I thought the strength of the brew was perfect, and I loved how I can also easily make iced coffee using this. I usually feel like iced coffee is hard to make at home, and always end up buying it so this would be great for summer.
I got this product complimentary for testing purposes, and all opinions are my own.
I thought the strength of the brew was perfect, and I loved how I can also easily make iced coffee using this. I usually feel like iced coffee is hard to make at home, and always end up buying it so this would be great for summer.
I got this product complimentary for testing purposes, and all opinions are my own.
I would recommend this to a friend!
Response from keurig.comBy Consumer Care, March 22, 2018
We appreciate your review and feedback, sarahgg! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Patrick G
Verified Purchase:Yes
The coffee maker makes good coffee but the problem is that my house is under 5 years old and it blows the breaker. I received a replacement after the first one did it. The 2nd one does it too. This is a dedicated breaker that has the coffee maker and one small LED light on it. If you Google this issue, you will see this is extremely common with the new style of breaker. I don’t want to blow a breaker every time I make coffee so I have to return this and buy an off brand one. Very disappointing
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2021
We appreciate your review and apologize for the inconvenience. We will pass your feedback to our engineering and quality teams that are reviewing the compatibility of our coffee makers with certain circuits.
Written by a customer while visiting keurig.com
Customer Rating
1
Keurig K Elite
on April 11, 2021
Posted by: This is BS
Just received this coffee maker. I cannot use the reusable filters I had with my other Keurig and cannot find anywhere to purchase. Now because my nickname has been used it will not let me post.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2021
Thanks for your review. The K-Elite Coffee Maker is compatible with the Keurig My K-Cup Universal Reusable Coffee Filter which can be used with your own ground coffee. Hope this helps!
Written by a customer while visiting keurig.com
Posted by: Jaxsmom
from Red Rock, TX
Gender:Female
Verified Purchase:Yes
We have been using our new Keurig K-Elite for about 3 weeks. We are very happy with the purchase. The machine is very well made and I like the changes they made over our old one. Makes very good coffee quickly.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 25, 2019
Thank you for your review. We're glad you're enjoying it!
Written by a customer while visiting keurig.com