Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
1
Not for you if your height challenged and cheap
on December 11, 2020
Posted by: Alyeska1
You can't see the digital screen if you are height challenged, if it was tilted forward more the ease of deciding your selections would be so much better. Also plan on buying one every two years as they don't last! I have had four Keurigs and they don't stand up to everyday use.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 24, 2020
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: UpsetCustomer
Verified Purchase:Yes
I bought this a month ago and it produces two drops of coffee and then stops.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Short lived repeat
on January 24, 2021
Posted by: Chancella
Four years ago, I bought a Keurig and after two years it stopped working and could not be fixed with the troubleshooting customer assistant. They offered a discount if I would buy a new one, so I got the Elite. Surprise. After two years - exactly! - it has also stopped working and cannot be fixed with the trouble shooting and they are offering another discount. This is a bizarre business model.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
PLEASE DONT BUY!!!!!!!!!!!!
on January 28, 2021
Posted by: justdontbuykeurig
Wow thought this machine was all good but after like 3 months this machine is junk i even cleaned, put new filter and even got the descale stuff and still not brewing the right size amount i press 8oz and it brews like 4 oz yeah im just going sell this machine not worth the struggle
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 31, 2021
This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Jobi
Verified Purchase:Yes
Not a huge fan - takes quite a while to brew, is pretty loud. Not impressed at all - highly disappointed to be honest. Had a keurig supreme which was silent and super fast
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 6, 2021
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Sicks
Verified Purchase:Yes
Your company makes cheap products now, what happened??
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Our old one was just like this and I was SO happy you still offered it! It’s perfect for us, my husband and I. We like our own favorite brand of k-cups and I like iced coffee sometimes during the day.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 26, 2023
We're delighted to hear that you are both enjoying the perfect cup of coffee with your K-Elite coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Of The ones that I know yes, it's Maximum...
on January 30, 2024
Posted by: El Tejano The Texan
Verified Purchase:Yes
I bought this Keurig a month r so ago an it's awesome 👌
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 1, 2024
Thank you so much for your review and feedback. We are so glad to hear you are enjoying the K-Elite coffee maker and that you would recommend this product. We would love to earn a 5 star rating, so if we can improve your experience, or if you have any questions, please feel free to give us a call at 866-901-2739.
Written by a customer while visiting keurig.com