Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
5
Best yet.
on April 5, 2018
Posted by: osmpony
from Oregon, USA
Gender:Male
This is my 4th Keurig, and it is definitely the best one yet. The look the feel (quality) and the speed at which it brews.... excellent. Not to mention it is much quieter then any of the previous machines I owned. One more thing I would not want to forget is, the temp of the coffee is much warmer then the 2.0 . Thank you Keurig.
I would recommend this to a friend!
Response from keurig.comBy RG, Consumer Care, April 6, 2018
We love hearing this! Thank you so much for taking the time to review your brewer. We're glad you're enjoying it. Cheers!
Written by a customer while visiting keurig.com
Customer Rating
1
Pump problem for the second time
on July 31, 2018
Posted by: beads
from Buffalo,mn
Gender:Male
I purchased the k-elite and after a few months the pump would start when the machine came on and pump water all over the counter and floor . I stopped using the auto function but would still pump water out when turned on,
Keurig sent me a new on no charge 3 weeks ago and now that one is doing the same thing. I have purchased about 5 different models of Keurig machines over the last 5 years and they just don't last long.
Keurig sent me a new on no charge 3 weeks ago and now that one is doing the same thing. I have purchased about 5 different models of Keurig machines over the last 5 years and they just don't last long.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 1, 2018
Hello and thank you for your review. We're sorry to hear of the trouble you are experiencing with your coffee makers. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739 and make sure to reference SR 91-4914725622. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
5
Nana's best friend!
on November 24, 2018
Posted by: Nana513
from Hamilton, OH
Gender:Female
I just received as a gift and wow! I love the larger water reservoir. It also seems quieter than my last 2 previous models. So happy with the Elite!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, November 26, 2018
Thanks for the amazing review! We really appreciate it.
Written by a customer while visiting keurig.com
Posted by: Glorious Gracchi
Verified Purchase:Yes
Sleek, Modern with many options and Fast brewing ,
Good Machine!
Good Machine!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 29, 2023
Thank you so much for reviewing your K-Elite coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Jimmy C
Verified Purchase:Yes
I purchased this as a gift for a family member. I know they'll like it.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 29, 2023
That's what we like to hear! Thank you for sharing the love.
Written by a customer while visiting keurig.com
Customer Rating
1
Horrible brewer
on October 22, 2018
Posted by: Pinky47
from New Jersey
Gender:Female
I will now be returning my second one of these brewers and will not be getting another! The first one lasted all of two weeks before it totally stopped working and this one has lasted just under two months and no longer works at all either. This model is just a cheap piece of junk and I can’t believe that Keurig has made such an inferior product. It never lived up to any of the descriptions it boasts about. My first clue should have been that this unit was so much lighter than my old platinum brewer, very cheaply made product. Missing my old keurig which lasted forever! Do yourself a favor and don’t buy this product. Keurig needs to go back and make a decent product.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Karla S
Verified Purchase:Yes
As a Keurig owner for well over 15 years, I am very disappointed in the quality of the newer coffee makers. It is though the current machines are designed to only last maybe two years if you are lucky and the actual machine is made of cheap plastic and inferior materials. Not to mention, the price of these substandard machines continues to skyrocket. This will definitely be my last purchase from Keurig, I won’t support a company that is definitely sacrificing quality while raising prices well above inflation rates.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Do Not Buy
on January 26, 2019
Posted by: Hallie
from Roanoke, VA
My 525 machine died yesterday and I bought this machine to replace it. It was a horrible waste of money!!!!! My husband and I have tried every setting and the coffe is so weak it tastes like water. Truly horrible purchase! Save your money and buy something else!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 28, 2019
Thank you for reviewing your coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to speaking with you!
Written by a customer while visiting keurig.com