Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: Usafwife
Verified Purchase:Yes
I’ve been a kureig user for years. The old one that we had for 3 years wouldn’t work after we moved so we bought a new one. Honestly, I’m not a fan. It takes 2-3 times longer to brew a cup than it did before. How is the technology regressing?
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 1, 2023
Thank you for your review and feedback. We will be sure to pass along your comments to the appropriate teams. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
3
No light on water tank
on August 13, 2023
Posted by: Larrynolight
This is the second Keurig Elite coffee maker I've purchased. The previous model had a light for the water tank that came on when the machine was turned-on. On the current model the light only comes on when the water level is low. It is almost impossible to see the level of the water in the tank without the light. This is a major flaw with the newer model.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 14, 2023
Thank you for sharing your review and feedback. We will pass along your comments to the appropriate teams!
Written by a customer while visiting keurig.com
Posted by: Duhhhh
Verified Purchase:Yes
My old Kuerig had a Prime error message that I could not resolve and ordered a new brewer….where is the documentation? How does a user program the device without instructions!,,,,that is B…
Response from keurig.comBy Keurig, Consumer Care, September 28, 2023
Thank you for sharing your review and feedback. You can find the complete Use and Care Guide for your K-Elite coffee maker on the support page of the Keurig website, along with helpful tips and videos! If you have any questions or if you need any further assistance, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. We are happy to help!
Written by a customer while visiting keurig.com
Customer Rating
5
Coffee brewed to everyone's taste.
on October 21, 2023
Posted by: Mare87
I love the features on this machine and it's sleek design.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 23, 2023
We are thrilled to hear that you are enjoying your K-Elite coffee maker! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: natalie 970
Verified Purchase:Yes
wonderful . a great value. like the added hot water feature that doesnt require constant pressing of the button
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SLcapano
Verified Purchase:Yes
I am enjoying the bigger water tank on this model, I don’t have to fill it as often during the day. My husband likes the stronger brew feature and adjustable water temperatures, the higher temp keeps my coffee from cooling off so quickly now that the weather has changed. I haven’t had chance to try the iced coffee or tea feature yet but am looking forward to it.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 21, 2023
We're delighted to hear that you both you and your husband are enjoying your K-Elite coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Barbara07
Verified Purchase:Yes
I love my new K-Elite. I should have gotten this coffee maker years ago. Not only does it make coffee, but it also makes iced tea. It's an all-in-one coffee maker. The price was 'just right' for me. I didn't have to spend a lot of money for a separate tea maker. They all cost a lot and these days, watching your budget is important. I made a great purchase.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 27, 2023
We’re so glad to hear that you’re enjoying your purchase of the K-Elite coffee maker Barbara! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Took a minute to figure it out and all but once I did this thing works beautifully
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 12, 2023
We're so glad to hear you are enjoying your K-Elite coffee maker! If you ever need any assistance with any of the features, we recommend you check out the Support page on the Keurig website for helpful videos and instructions!
Written by a customer while visiting keurig.com