Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
1
Piece of junk
on June 21, 2020
Posted by: Ermm
I bought this two months ago and after two days it would not brew kpods. I called and reordered a replacement and after three days it did the same as the first coffee maker. I’m so unhappy that I’m not even calling again. I’ll throw this piece of junk away and search for a different brand. I would not recommend any Keurig products
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 24, 2020
Thank you for your review and feedback. We're sorry to hear about your experience with the K-Elite coffee maker. The behavior you've described is certainly not typical. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Love this Keurig System
on July 9, 2020
Posted by: Grizgal
Received Yesterday 7/8/20. Love the Strong button, really brings out a full bodied flavor. Brushed stainless matches the newer stainless appliances. Large water capacity is a plus. Arrived in 3 days, blown away. This is my 3rd Keurig, won't buy any other brand... LOVE THIS MACHINE.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 10, 2020
We love, love, love hearing this! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: HarPar
Verified Purchase:Yes
After 6 years of enjoying our Keurig 2.0, it
Wore-out. The K-Elite was our replacement and we continue to enjoy brewing K-cups.
Wore-out. The K-Elite was our replacement and we continue to enjoy brewing K-cups.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JW on the Go
Verified Purchase:Yes
We had a Keurig for six years. It finally stopped functioning. So we replaced it with this one. Really love it. Doesn’t show fingerprints like the old one. Much nicer and simpler way of getting a cuppa coffee. Just turn it on. Put your pod in. Choose strong and size of coffee. And it does the rest of the work. No waiting for it to warm up. It does it on its own.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BBBBB
Verified Purchase:Yes
I'll Never buy another Keurig. I've been trying to reach someone at Keurig for 10 DAYS
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 8, 2021
Hi Brian, we do take this feedback very seriously and are confident our team will be able to address your concerns. If you are willing to give us another chance to assist, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Not good
on January 29, 2022
Posted by: Miam
Takes at least four or five attempts to get a quarter cup of coffee and then another four or five attempts to get another quarter cup and that was following the directions that came with the machine. The machine does not work properly and I will be going out tomorrow and buying a different machine.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 9, 2022
We're sorry to hear that you have experienced problems with your coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: BOJAC
Verified Purchase:Yes
We love our Keruigs. Yes we have two. One for daily coffee and the other for when we travel. It goes with us whenever we travel within the US.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 9, 2023
Thank you for taking the time to share your review with us. We’re so glad to hear that you’re enjoying both of your Keurig coffee makers! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Big Derk
Verified Purchase:Yes
I like that they're more compact, and lighter, than the older versions. And more economical.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 14, 2023
Thank you so much for taking the time to review your K-Elite coffee maker. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com