Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: James Rosemary
Verified Purchase:Yes
Excellent, We Love it! should have done this years ago.....
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 17, 2022
Welcome to the Keurig family. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: jdenme1953
Verified Purchase:Yes
It is so easy to use and fast! My coffee comes out great. And I can make and iced drink as well.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 17, 2022
We are happy to hear that. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Coffee maker
on March 16, 2022
Posted by: EvieA
I bought this coffee maker two weeks ago.And it is amazing
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 17, 2022
We’re so glad to hear that you’re enjoying your new K-Elite coffee maker! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Fleabags
Verified Purchase:Yes
I have retired my older Keurig for this updated model and absolutely love it. Easy to use, quick to heat, multiple sizes of cups and it brews ICED coffee! Fantastic!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 18, 2022
We’re so glad to hear that you’re enjoying your Keurig! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
I’m very happy with it so far !
on March 17, 2022
Posted by: Jbarajas
I’ve only used it about 2 weeks , but so far it’s great !
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 18, 2022
That's great to hear. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
3
Good coffee, water delivery prob after 20 months
on March 18, 2022
Posted by: Lori Young
We like the features and the large water reservoir. The coffee is good. Unfortunately, this machine has started delivering less and less water per cup to the point where I'm using the 12 oz setting for a 10 oz cup of coffee. The same problem we had with the machine this one replaced in July 2020, so it's been in service for less than 2 years making 3 cups per day using Keurig pods and maintained with Keurig cleaning products on a regular schedule. We did the Keurig recommended nozzle clean, no improvement. Very disappointing. This is our 3rd or 4th machine so obviously, we like the coffee and the ease of use but wish we wouldn't keep having this issue.
Written by a customer while visiting keurig.com
Posted by: Razorback1
Verified Purchase:Yes
I love the Kerrigan. This was a replacement of one I have had for 10+ years. Will never be without one.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 30, 2022
Thank you for your wonderful review. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
2
Not great for brewing flavored beverages
on March 25, 2022
Posted by: mckisha
At first I would have rated this 5 stars but started having issues of the brewer turning off when trying to make Chai Tea Latte - that's pretty much all I brew - and I am vigilant on cleaning anyway I can. It only happened a couple times and then constantly until I can't brew a k-cup anymore and can brew the hot water and then I have to open my k-cup and mix it in the cup, really not what I wanted to do. I wish you could have access to clean it out better in the k-cup area like my original Keurig. Not very happy with this model but I am not ready to purchase another one yet. I had reached out to support by email but from what I could tell I haven't gotten a response after submitting concerns 3 times.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 29, 2022
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com